Datek Online Selects NETSCOUT to Ensure Robust Network Services for Online Business

02 Apr 2001

Critical Fault Prevention and Application Response Time Monitoring --

WESTFORD, Mass., April 2 /PRNewswire/ -- NetScout Systems, Inc. (Nasdaq: NTCT) today announced that Datek Online, one of the nation's largest online brokerage firms, is using NetScout's real-time monitoring and capacity planning for applications solutions to ensure fast and reliable delivery of networked services. Using NetScout's real-time monitoring and Web-based reporting tools, Datek monitors internal and incoming Internet traffic to ensure adequate bandwidth is available for both internal operations and network services supporting online customers. When events do occur that impact overall bandwidth availability, Datek can effectively drill down into a monitored segment's host and protocols, to achieve faster diagnosis with less effort.

Datek's internal network supports mission-critical business operations including the generation of online products, as well as back-office systems supplying customer services. "Just about everything that we do at Datek relies on our network. Whether it's for internal communication, production data, or simply Internet access for research, we depend on our network for that information to be delivered quickly and seamlessly without interruption," said Robert Shott, Internet systems infrastructure engineer. "With NetScout's solutions, we are able to make more intelligent decisions regarding network usage and bandwidth distribution, which ultimately enables us to deliver faster response times to our customers."

He added, "The drill down functionality has helped us a great deal. If we see an unusual amount of traffic on a monitored segment, simply clicking the chart to determine which host it's coming from, and what protocols it's using makes our job that much easier."

"In an industry like on-line trading, performance degradation has a high cost in terms of lost business. The integrity and stamina of the infrastructure is vital to the success of the business," said Michael Szabados, senior vice president of product operations, NetScout Systems, Inc. "By deploying NetScout's in-depth performance management solutions, Datek can anticipate and leverage network resources with greater success while conserving precious staff resources."

About Datek Online Holdings Corp.

Established in 1998, privately held Datek Online Holdings Corp. is one of the fastest growing financial services companies in the United States and provides direct access to financial services through innovative technology. The Company's primary businesses are Datek Online Brokerage Services LLC, a pioneer in the online brokerage industry; iClearing LLC, a securities clearing operation; and Watcher Technologies LLC, a software development company for the financial services industry.

About NetScout Systems

NetScout Systems, Inc. is the leading provider of infrastructure performance management solutions for leading companies and service providers worldwide. NetScout serves approximately half of the Fortune 500 and counts among its customers 3M Corporation, Amazon.com, AT&T Wireless, Bristol-Myers Squibb, Cable & Wireless, Cisco Systems, Computer Sciences Corporation, Exenet Technologies, Fidelity Investments, Intel Online, MCI, Reed Elsevier, Sprint, Sun Microsystems and Webhire. NetScout is headquartered in Westford, Massachusetts and has approximately 320 employees, with offices in North America, Europe and Asia. Further information on the company is available on the World Wide Web at www.netscout.com

NetScout is a registered trademark, and the NetScout logo, nGenius, nGenius Real-Time Monitor, nGenius Application Service Level Manager and nGenius Capacity Planner are trademarks of NetScout Systems, Inc.

    Contacts:

    Peggy Flynn/
    Kristen Bala
    NetScout Systems
    (978) 614-4162
    (978) 614-6037
    flynnp@netscout.com
    balak@netscout.com

    Ed Daly/
    Chris Penesis
    Miller/Shandwick Technologies
    (617) 351-4161
    (617) 351-4119
    edaly@miller.shandwick.com
    cpenesis@miller.shandwick.com

SOURCE NetScout Systems, Inc.
Web site: http: //www.netscout.com
CONTACT: Peggy Flynn, 978-614-4162, flynnp@netscout.com, or Kristen Bala, 978-614-6037, balak@netscout.com, both of NetScout Systems, or Ed Daly, (617) 351-4161, edaly@miller.shandwick.com, or Chris Penesis, 617-351-4119, cpenesis@miller.shandwick.com, both of Miller/Shandwick Technologies