Great River Energy Uses nGenius Solution to Ensure Critical Operational Data
Flows Across State-wide Minnesota Organization; Ability to Track and
Troubleshoot DNP3 Flows a Must-Have for IP-Based Power Regulation
WESTFORD, Mass., March 29 /PRNewswire-FirstCall/ -- NetScout Systems, Inc.
(Nasdaq: NTCT), a leading provider of enterprise-wide network and application
performance management solutions, today announced that Great River Energy is
using the nGenius(R) Performance Management System to manage the performance
of the critical network and applications supporting its power generation and
transmission operations across Minnesota.
Great River Energy is one of the largest generation and transmission (G&T)
cooperatives in the U.S., supplying electrical power to 28 distribution
cooperatives in Minnesota and Wisconsin. The Great River Energy system covers
60% of the state, stretching from the Canadian border in Minnesota's
Arrowhead, south to the Iowa border, and east from North Dakota to Wisconsin.
Great River Energy's power plants supply more than 2500 megawatts of energy to
the state. The utility's data network extends from Elk River, Minnesota,
where the company's headquarters and main control center are located, to 12
field offices throughout the state.
Plant personnel and field technicians are highly dependent upon the data
network for real-time information used in managing the production and
distribution of power throughout the state. Even the slightest delay in data
can diminish the utility's ability to produce power for consumption or resale,
thereby impacting services and/or revenue. By using the nGenius Solution to
proactively optimize the performance of its data network and critical
information flows, Great River Energy is able to improve the quality of
services it delivers to its members in Minnesota.
A prime example of how Great River Energy uses the nGenius Solution to
proactively ensure the delivery of real time data is during scheduled outages,
when plant maintenance and power generation teams must work quickly to
complete a repair session. As a plant goes off-line, on-site technical staff
performing the repairs need real time access to plant diagrams and parts
information housed in Elk River. At the same time, generation managers
overseeing power production need continual reports on the level of energy
being produced by remaining plants to guarantee adequate power in all parts of
the state. An interruption in repair data or power statistics means that staff
must go to manual methods of finding and exchanging information -- thereby
lengthening the time-to-repair. Using the nGenius Solution's real time views
of the network and its ability to alarm on the responsiveness of individual
types of traffic, Great River Energy is able to proactively monitor the flow
of information between Elk River and the plants and address performance issues
before they impact power operations. In addition, the nGenius Solution's
ability to perform in-depth troubleshooting anywhere in the network allows IT
staff in Elk River to remotely diagnose and mitigate faults quickly.
"The nGenius Solution helps us make sure information is flowing to the
right people at the right time," said Dan Madison, data and telecommunications
engineer of Great River Energy. "If we aren't seeing the information we expect
to see across our data links, we use the nGenius Solution to get to the root
of the problem and correct it in a matter of minutes."
Because Great River Energy's data network encompasses multiple business
operations, a tremendous amount of data must be continuously shared across the
organization. Using the nGenius Solution's ability to present application
response time and utilization information in a unified manner is key in
enabling Great River Energy to distinguish between network, system and
application problems quickly when they impact business activity. Recently,
the company's North Dakota-based staff complained of slow access to capacity
statistics needed to sell excess electricity in the open market. Using the
nGenius Solution, the IT Group determined it was not a bandwidth problem on
the links, but rather an application design problem.
Madison added, "The ability of the nGenius Solution to satisfy both
immediate and future needs makes it a core management tool which offers
sustained value. In addition to the real time features, we use the web-based
reports to communicate more effectively with all of our constituencies. For
each IT or business manager, we can assign appropriate levels of data and
administration rights for their function. In addition, it will improve our
ability to roll out new infrastructure and technologies such as VoIP.
NetScout's support of DNP3, a protocol used in the utility industry for remote
power management, is another capability with future value. The ability to
fully manage and troubleshoot this protocol is a key requirement for migrating
to IP-based power regulation."
"Like Great River Energy, organizations worldwide are relying more and
more heavily upon networking technologies to automate their business
operations," said Jim Frey, vice president of marketing for NetScout Systems.
"With this comes a growing need to proactively assure and rapidly troubleshoot
the health and efficiency of critical applications and the networks used to
deliver them. NetScout's nGenius Performance Management System, based on our
unique CDMTM Architecture, is ideally designed for just such a challenge."
About NetScout Systems, Inc.
NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of
integrated network performance management products that unify performance
across the enterprise. NetScout's nGenius(R) Performance Management System is
helping more than 3000 leading companies increase their return on
infrastructure investments by optimizing the performance of networks and
applications according to business priorities. NetScout is headquartered in
Westford, Massachusetts and has offices worldwide. Further information is
available at http://www.netscout.com.
About Great River Energy
Great River Energy is a not-for-profit generation and transmission
cooperative headquartered in Elk River, Minn. It provides energy and related
services to 28 distribution cooperatives in Minnesota and Wisconsin, serving
approximately 1.2 million people. Great River Energy is the second largest
power supplier in Minnesota. www.GreatRiverEnergy.com.
All rights reserved. NetScout and the NetScout logo, and nGenius are
registered trademarks of NetScout Systems, Inc. CDM and the CDM logo, and
MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc.
Other brands, product names and trademarks are property of their respective
owners. NetScout reserves the right, at its sole discretion, to make changes
at any time in its technical information and specifications, and service and
support programs.
For Further Information:
Peggy Flynn Dawn Sullivan
NetScout Systems Schwartz Communications, Inc.
(978) 614-4162 (781) 684-0770
flynnp@netscout.com netscout@schwartz-pr.com
SOURCE NetScout Systems, Inc.