NetScout's nGenius Solution Provides UMB with Application Awareness for Network Troubleshooting, Forecasting and PlanningWESTFORD, Mass., June 20, 2005 /PRNewswire-FirstCall via COMTEX/ -- NetScout Systems, Inc.
(Nasdaq: NTCT), today announced that UMB Bank is using its nGenius(R)
Performance Management System to manage application and network performance
throughout a major network upgrade for a Voice over IP (VoIP) implementation.
The nGenius Solution provides UMB Bank with detailed application visibility
and historical trending analysis for accurate planning of network and
application rollouts, along with sophisticated troubleshooting capabilities to
reduce or eliminate the risk of network and application degradations.
Headquartered in Kansas City, UMB Bank is a multi-bank holding company
that offers complete banking and related financial services to both individual
and business customers. With 150 banking centers throughout six states and
approximately 3,500 employees, UMB needs to protect the performance of
customer financial record-keeping applications as well as the quality of its
new VoIP infrastructure project. In 2004, the bank's IT staff carried out a
major network redesign to prepare for a gradual transition to VoIP telephony
services. To ensure the continual optimum performance of its critical
applications during the network upgrade and high call quality after the IP
telephony implementation, UMB looked to NetScout's nGenius Performance
Management System.
"Changing our network architecture presented several challenges, including
how to effectively manage current network needs and demands that were just
around the corner," said Bill Taylor, assistant vice president and manager of
network services at UMB Bank. "Our previous tools had nowhere near the
granularity required for managing continual performance. NetScout's nGenius
System was the only solution we evaluated that met this challenge by providing
detailed visibility into our current application performance and bandwidth
utilization as well as by helping us forecast what we could expect down the
road."
The nGenius Solution has been instrumental in UMB's execution of long-term
strategy to migrate its phone system onto a converged VoIP network. Prior to
deploying any VoIP equipment, UMB used the nGenius Solution to perform an
essential network audit to determine bandwidth utilization and the composition
of network traffic, identify all existing applications and profile its
performance, and characterize other performance requirements for voice
services. Leveraging nGenius' NewsPaper Reports for historical trend
information, UMB was able to forecast LAN and WAN bandwidth demand. UMB also
used the nGenius System during the key task of establishing Quality of Service
(QoS) classes on its converging network to validate that voice and revenue
impacting applications received priority treatment over less time-sensitive
applications such as email, Web traffic or database synchronizations. The
CDM(TM) Port feature of the nGenius System has also provided UMB unique,
flexible recognition of custom applications including its important teller and
finance programs, differentiating NetScout from other offerings and enabling
an easy integration into the bank's environment.
"As companies undergo significant network changes and upgrades, such as
migrating to VoIP, the ability to view granular historical and real-time
application and network performance information is essential," said Jim Frey,
vice president of marketing at NetScout Systems. "UMB's use of the nGenius
Performance Management System is a great example of how innovative enterprises
can take a more proactive role in the management of their overall application
and network performance and make informed, strategic decisions about network
resource allocation and overall IT spending. UMB is also one of a growing
number of companies who extend the value of their investment in the nGenius
Solution beyond the networking staff to help improve the productivity across
the IT organization, assisting application groups with new roll-outs, security
groups with forensic analysis, and IT executives with strategic resource
planning."
About NetScout Systems, Inc.
NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of
integrated network and application performance management products and
solutions that unify performance across the enterprise. NetScout's nGenius
Performance Management System is helping more than 3000 leading companies
increase their return on infrastructure investments by optimizing the
performance of networks and applications according to business priorities.
NetScout is headquartered in Westford, Massachusetts and has offices
worldwide. Further information is available at http://www.netscout.com.
NetScout and the NetScout logo, nGenius, and Quantiva are registered
trademarks of NetScout Systems, Inc. The CDM logo, MasterCare and the
MasterCare logo, are trademarks of NetScout Systems, Inc. Other brands,
product names and trademarks are property of their respective owners. NetScout
reserves the right, at its sole discretion, to make changes at any time in its
technical information and specifications, and service and support programs.
SOURCE NetScout Systems, Inc.
Dylan Locsin of NetScout Systems, Inc., +1-978-614-4113, locsind@netscout.com; or
Dawn Sullivan or Erin Del Llano of Schwartz Communications, Inc., +1-781-684-0770,
netscout@schwartz-pr.com