Early Warning System Provides Automated Identification and
Diagnosis of Application and Network Performance Problems to Reduce
Business Downtime and Improve IT Efficiency
WESTFORD, Mass.--(BUSINESS WIRE)--May 3, 2006-- NetScout Systems, Inc. (NASDAQ: NTCT), a leading provider of
application and network performance management solutions, today
introduced nGenius(R) Analytics, the industry's first application
flow-based anomaly detection system for automated network and
application performance management. nGenius(R) Analytics provides
highly qualified, proactive alarms with initial problem diagnoses to
help IT operations prevent and resolve performance problems faster,
improving business service reliability and IT efficiency.
Currently, the process of identifying and correcting network-based
performance problems is slow, labor-intensive and heavily dependent on
the experience level of the person completing the troubleshooting
tasks. Traditional approaches depend on alarms set on static
thresholds, which require repetitive adjustments on an often
impossibly large number of monitored metrics. Such threshold alarms
are frequently inaccurate and ineffective, as they have been de-tuned
or set at high levels to prevent IT teams from being inundated with
false alerts. In fact, in a 2005 survey of IT professionals by analyst
firm Enterprise Management Associates, only 18 percent of respondents
reported receiving alerts of application problems prior to
notification by a customer or user.(1) Analysis efforts are further
aggravated by the lack of clear, objective information to help isolate
the source of problems.
nGenius Analytics addresses these challenges by applying patented,
statistical behavior modeling and anomaly detection to application
flow data, to deliver early warnings of performance issues. The
product automatically learns behavior patterns and identifies
performance anomalies without the manual configuration and guesswork
of setting thresholds. nGenius Analytics couples alarms with initial
diagnostic technology to automatically produce clear information that
network and operations managers can act on to resolve issues before
end users are impacted.
Leading enterprises such as Bell Canada, Canada's largest
telecommunications company; CN, a North American railroad industry
leader; and Kaiser Permanente, America's leading health plan provider,
have all recognized the need to reduce the impact of network and
application performance problems on business services.
CN Senior Network Engineer Bruno Quesnel said, "Based on our
experience with the product, I'm positioning nGenius Analytics to help
us meet organizational goals to be more proactive in optimizing the
network and cutting resolution times. Its dynamic alerts could
eliminate unnecessary time spent configuring alarm systems, triaging
alarms and hunting for evidence of a suspected problem. We'd like to
quickly escalate events to the proper network personnel before a
situation becomes critical." For more details on CN's pilot of nGenius
Analytics, see today's related announcement "CN Selects NetScout's
nGenius Solution to Monitor Network Performance in Support of
Transcontinental Rail Operations."
(http://www.netscout.com/news/06/0503c.asp)
"The task of accurately identifying and manually diagnosing
performance issues will intensify as service delivery infrastructures
become more interdependent with the deployment of n-tier applications,
Web services, and SOA," said Jeffrey Nudler, senior analyst at
Enterprise Management Associates. "To maintain high IT service levels,
as a result of these looming changes operations teams will have to
deploy technologies enabling granular flow metrics and automated
analysis that NetScout is offering with nGenius Analytics."
NetScout developed nGenius Analytics from technology acquired in
its 2005 purchase of Quantiva. The technology is a cornerstone for
NetScout's Application Fabric Performance Management (AFPM) strategy
to help enterprise customers optimize and protect services within the
emerging distributed, virtualized application resource fabric. For
more on AFPM, see today's related announcement "NetScout Systems
Introduces the Application Fabric Performance Management
Architecture." (http://www.netscout.com/news/06/0503b.asp)
"With the introduction of nGenius Analytics, NetScout is making
performance management directly relevant to front-line operations,"
said Michael Szabados, senior vice president of product operations for
NetScout. "Our solutions already deliver high definition performance
intelligence on an enterprise scale, and this new product leverages
that core strength to identify and analyze key indicators in the
proactive manner that is becoming a necessity for assuring IT
services. With nGenius Analytics, we have also accomplished our first
substantial deliverable within our AFPM strategy to deliver powerful
performance management solutions for the application fabric of the
future."
Features of nGenius Analytics include:
- Proactive alarms with contextual diagnostic information;
- Alarm viewing via nGenius Performance Manager for further
investigation;
- Alarm (or trap) integration with third-party enterprise and
network management platforms and event consoles for
aggregation with other system alerts;
- Analysis of flow-based data from NetScout's nGenius Probes and
nGenius Flow Collectors for NetFlow;
- Progressive Analytics(TM) technology with a patented analysis
process to provide a scalable and distributed solution for
reducing mean-time-to-repair (MTTR) in the virtualized and
distributed application infrastructure;
- Monitoring and analysis of virtualized networks such as VLANs,
VPNs and MPLS, simultaneously with associated QoS classes;
- Enterprise-class scalability to monitor more than 10,000
interfaces with a single appliance;
- Singular alerts that aggregate related problems detected
across multiple interfaces; and
- Tight integration with nGenius Performance Manager allowing
simple product rollout and seamless workflow when
troubleshooting.
Availability & Pricing
Available since May 1, nGenius Analytics version 1.1 is delivered
on an appliance to complement deployments of the nGenius Performance
Management System, at a list price of $65,000.
About NetScout Systems
NetScout Systems, Inc. (NASDAQ: NTCT) is a market leader and
pioneer of integrated application and network performance management
products and solutions that help IT organizations assure critical
business services across the enterprise. More than 3000 leading
companies and government organizations worldwide have deployed
NetScout's nGenius(R) Performance Management System to increase their
return on infrastructure investments by optimizing the performance of
networks and applications according to business priorities. NetScout
is headquartered in Westford, Massachusetts and has offices worldwide.
Further information is available at http://www.netscout.com.
NetScout and the NetScout logo, nGenius, and Quantiva are
registered trademarks of NetScout Systems, Inc. The CDM logo,
MasterCare, Progressive Analytics and the MasterCare logo, are
trademarks of NetScout Systems, Inc. Other brands, product names and
trademarks are property of their respective owners. NetScout reserves
the right, at its sole discretion, to make changes at any time in its
technical information and specifications, and service and support
programs.
(1)Enterprise Management Associates "Facing the Service Management
Chasm: How Business Applications Crumble in the Real World," May 2005
CONTACT: NetScout Systems, Inc.
Dylan Locsin, 978-614-4113
locsind@netscout.com
or
Davies Murphy Group
Brian Alberti, 781-418-2403
netscout@daviesmurphy.com
SOURCE: NetScout Systems, Inc.