Large Insurance and Financial Services Provider Deploys nGenius
Performance Management System to Ensure Network Reliability and
Protect Critical Business Services
WESTFORD, Mass.--(BUSINESS WIRE)--March 7, 2007--NetScout Systems,
Inc. (NASDAQ: NTCT), the industry pace-setter for advanced network and
service assurance solutions, today announced that Grange Insurance, a
$1-billion insurance and financial services provider across the South
and Midwest, has standardized on the nGenius(R) Performance Management
Solution for both its corporate LAN and its secure, external network
for independent agents.
Grange's network is a critical element of the company's overall
business. Independent agents rely on Grange's Web-based services to
carry out a broad range of activities, including sending quotes,
signing up new customers and managing billing information. Grange is
using the nGenius System to proactively monitor and diagnose problems
with the network and agent-supporting applications. Grange is also
leveraging nGenius Performance Manager's trend analysis capabilities
to monitor the network's bandwidth utilization during peak business
hours. This has allowed Grange to achieve cost efficiencies by making
bandwidth adjustments at just the right time and with no interruption
of customer service.
"Our network housing independent agent applications is the 'bread
and butter' of our business. If it slows down or is disrupted, agents
will simply take their customers elsewhere, so it's a top priority to
ensure that it runs at 100 percent efficiency," said Cam Salloum,
network manager at Grange Insurance. "We chose NetScout's nGenius
Solution for its ability to deliver real-time, proactive network and
application performance monitoring with unmatched data granularity,
which allows us to identify and rectify potential problems before our
business is negatively impacted."
Across its 1500-node corporate network, Grange is using nGenius
Probes for monitoring activity in their core LAN as well as to analyze
NetFlow statistics from places in the infrastructure where they're not
able to deploy probes. Grange relies on the nGenius Solution's
reporting capabilities to provide both high-level summaries and
detailed analysis of network and application performance, to inform
and promote collaboration between the network group and IT management
and other IT groups, including security.
"Like so many financial companies, Grange Insurance's networking
team plays an essential role in keeping the business running by
providing highly available networks and Web applications for its sales
and support channels to grow revenue," said Jim Frey, vice president
of marketing at NetScout. "The powerful visibility of the nGenius
Solution ensures that companies like Grange stay ahead of performance
threats to the complex fabric of interconnected applications that
support business services."
About Grange Insurance
Grange Mutual Casualty Group, based in Columbus, Ohio, is a $1
billion insurance provider. Through its network of independent agents,
Grange offers auto, home, life, business and farm insurance protection
through Grange Insurance, Trustgard Insurance and Integrity Insurance.
The company serves policyholders in Georgia, Illinois, Indiana, Iowa,
Kentucky, Michigan, Minnesota, Ohio, South Carolina, Tennessee,
Virginia and Wisconsin. For more information, visit
www.grangeinsurance.com.
About NetScout Systems
NetScout Systems, Inc. (NASDAQ: NTCT) has been the industry
pace-setter for advanced network and service assurance solutions for
over a decade, and counts the world's largest enterprises, government
agencies, and service providers among its customers. Enterprise and
government IT organizations deploy NetScout's nGenius(R) Performance
Management System to increase service levels to their users by
reducing or preventing service disruptions. Service providers depend
on NetScout's proven IP performance management technology and
expertise to protect the quality of their customers' experience with
IP-based services. NetScout is headquartered in Westford,
Massachusetts and has offices worldwide. Further information is
available at http://www.netscout.com.
NetScout and the NetScout logo, nGenius, and Quantiva are
registered trademarks of NetScout Systems, Inc. The CDM logo,
MasterCare, Progressive Analytics and the MasterCare logo, are
trademarks of NetScout Systems, Inc. Other brands, product names and
trademarks are property of their respective owners. NetScout reserves
the right, at its sole discretion, to make changes at any time in its
technical information and specifications, and service and support
programs.
CONTACT: NetScout Systems, Inc.
Christine Johansen, 978-614-4113
[email protected]
http://www.netscout.com
or
Davies Murphy Group, Inc.
Mandy Keith, 781-418-2421
[email protected]
http://www.daviesmurphy.com
SOURCE: NetScout Systems, Inc.