Eliminating the boundaries associated with traditional Network Operations Centers and extending service assurance and performance management capabilities anyplace and anytime.
WESTFORD, Mass.--(BUSINESS WIRE)--Dec. 16, 2008--NetScout Systems today announced nGenius(R) K2 mNOC mobility--
optimizing the industry-leading nGenius K2 integrated service management
solution for delivery to web-based mobile devices, and extending the
physical boundaries of the traditional Network Operations Center (NOC).
Before nGenius K2 mNOC mobility, Information Technology (IT) staff were
symbolically tethered to their desktops -- and their traditional network
management consoles. With nGenius K2 mNOC mobility support, IT staff and
business managers can have anyplace, anytime visibility into the health
of their network, applications and service delivery environment.
Today's networks and applications run around the clock -- and while IT
organizations worldwide have been busy erasing wired boundaries with a
broad array of mobility services for their global business workers, the
IT organization has seen little progress for mobilizing their own
applications -- until now. Designed and optimized for the demands of the
new generation of mobile devices, nGenius K2 mNOC mobility is a highly
secure, simple-to-use, browser-based, lightweight mobile console.
nGenius K2 mNOC mobility support can be delivered over both 2G and 3G
wireless networks and is supported by a wide range of web-enabled,
standards-based mobile devices, bringing an unprecedented flexibility in
performance management visibility for network, data center and
application managers.
"Although network management teams can operate successfully by assigning
personnel to monitor a central network operations console screen, this
hampers staff productivity and efficiency," said Debra Curtis, research
vice president at Gartner, Inc. "Leveraging mobile devices can increase
IT operations efficiencies by enabling network management personnel to
perform their other duties and still be notified of critical issues that
require their immediate attention. This can shorten the time to
resolution and lower the risk of critical issues being missed."
The nGenius K2 mNOC mobility support delivers a consistent user
interface with the PC-based nGenius K2 console -- providing a flexible
and collaborative environment with consistent workflows from which to
manage the service delivery environment. Mobile users have access to a
wide range of comprehensive performance intelligence, predictive early
warning alerts and definitive problem identification in rich graphic
detail. Once connected, users can access application, network and user
information on demand, with simple, contextual and easy-to-navigate
links providing valuable high-level summaries of historical network and
application performance trends.
Real-time anomaly alerting can be delivered via e-mail or Short Message
Service (SMS) to one or many mobile users. When an alert is received,
depending on the mobile device, a mobile user can simply point-and-click
to receive instant and comprehensive details on the reported
irregularity. The user has the added flexibility to quickly and easily
access deeper intelligence -- bringing critical performance information
instantly to a users' fingertips --giving the concept of 24x7 visibility
a renewed meaning.
"As IT organizations seek to increase flexibility and reduce costs while
attempting to stretch resources, staff and budgets, the nGenius K2 mNOC
mobility comes at a truly opportune time," said Steven Shalita, vice
president, marketing for NetScout Systems. "The nGenius K2 mNOC mobility
support is about virtualizing and extending the reach of the NOC beyond
the traditional boundaries of PC-based consoles. nGenius K2 mNOC will
have a profound impact on IT operations as it will bring greater
operational flexibility which will result in dramatically improved
productivity by bringing true mobility to a broad range of IT and
business stakeholders."
About nGenius K2
Introduced in spring of 2008, nGenius K2 is an add-on package to the
nGenius Performance Management Solution that delivers integrated service
management capabilities with unique early-warning capabilities and
innovative Key Performance Indicators (KPIs). The nGenius K2 application
is seamlessly integrated with nGenius Performance Manager and Sniffer
Intelligence, enabling rapid drill-down to view details about users,
applications, the network and packet data. These unified service views
provide a powerful, at-a-glance visualization and correlation of network
and application health and users' experiences, empowering network,
datacenter and application managers to monitor the status of all related
service delivery elements. The nGenius K2 mNOC mobility support provides
a mobile-optimized extension to K2 and delivers a relevant subset of
useful views available from the K2 desktop environment. Views available
from mNOC include alert lists, alert details and ad hoc and scheduled
Newspaper reports.
Pricing and Availability
nGenius K2 mNOC mobility support is available now and is included at no
additional cost with version 4.5 of nGenius K2 software. No cost
upgrades from nGenius K2 version 4.3 to version 4.5 are available to
most users with an active maintenance contract. Customers should contact
NetScout Systems or their local reseller to determine system
requirements and upgrade eligibility.
About NetScout Systems
NetScout Systems, Inc. (NASDAQ: NTCT) is the industry leader in advanced
network, application and service delivery management solutions. For over
twenty years, NetScout has delivered breakthrough technology solutions
that provide trusted, comprehensive real-time and historical performance
intelligence, including advanced early warnings and rapid, definitive
problem analysis. These capabilities have become vital, and increasingly
strategic, to IT organizations. The world's largest enterprises,
government agencies, and service providers depend upon NetScout nGenius
solutions to assure service delivery to their users by preventing
disruptions and degradations. More information about NetScout Systems is
available at http://www.netscout.com.
NetScout, the NetScout logo, Network General, the Network General logo,
nGenius and Sniffer are trademarks or registered trademarks of NetScout
Systems, Inc. Other brands, product names and trademarks are property of
their respective owners. NetScout reserves the right, at its sole
discretion, to make changes at any time in its technical information and
specifications, and service and support programs.
* Note: NetScout Systems has not tested the operation of nGenius K2 mNOC
mobility support on all possible mobile devices. Although functionality
is standards-based and should work on any standards-compliant mobile
device, users are expected to validate performance of the application on
their devices. NetScout cannot warrant the performance based upon the
variations of mobile device capabilities or mobile data network service
consistency.
CONTACT: NetScout Systems, Inc.
Christine Johansen, 978-614-4113
Manager, Analyst and Public Relations
johansenc@netscout.com
or
Davies Murphy Group, Inc.
Rob Morton, 781-418-2460
netscout@daviesmurphy.com
Source: NetScout Systems