nGenius Assurance Solution to Identify Subscriber Behavior Patterns and Support New Applications and Services for SK Telecom
WESTFORD, Mass., Apr 06, 2011 (BUSINESS WIRE) -- NetScout Systems(R), Inc. today announced that SK Telecom, South Korea's leading mobile operator serving more than 25 million subscribers, has deployed the nGenius(R) Service Assurance Solution across their mobile network to monitor overall mobile traffic to help assure user experience and optimize network and service performance. The nGenius solution will contribute to SK Telecom's customer satisfaction initiatives by enabling the operator to offer stable data services over their growing 3G mobile network.
"As we continue to invest in building out our advanced network, SK Telecom is focused on bringing more diverse and innovative services to our customers. With the high growth of smartphone subscribers, which now account for over 5 million, it has become important to manage growing mobile data traffic and to provide high quality services to our customers. With NetScout, we expect to secure optimized network performance to provide innovative services while continuing our focus on the user experience," said Park Chan-Woong, Senior Vice President and Head of Network Operations and Maintenance Office, SK Telecom.
The nGenius solution allows mobile operators to have visibility into all users and services to efficiently and proactively manage service quality. The predictive early warning capabilities help prevent outages by identifying emerging performance degradations, allowing proactive recognition, triage and resolution before performance problems can impact large numbers of subscribers. The extensive historical analysis and reporting capabilities of the nGenius solution track and trend hundreds of applications and their associated usage patterns for continuous service and network optimization and capacity planning. Extensive subscriber and service metrics are also provided to help validate service quality and performance and provide needed intelligence to drive new service innovation and business decisions.
"As mobile subscribers continue to find new and innovative ways to use their smart devices, the continued growth of rich media content generates constant challenges for mobile operators that are stretching the limits of operations staff and mobile networks," said Steven Shalita, vice president of marketing, NetScout. "To keep up with this demand, mobile operators need to adopt a more proactive approach to managing user experience and to keeping their networks operating at optimal performance levels. The nGenius Service Assurance Solution enables operators to achieve unified service delivery views from core to access in order to optimize their existing network infrastructure, reduce service delivery management complexity, accelerate the delivery of innovative services and assure the subscriber experience over next generation IP networks."
About NetScout Systems, Inc.
NetScout Systems, Inc. (NASDAQ: NTCT) is the market leader in Unified Service Delivery Management enabling comprehensive end-to-end network and application assurance. For over 26 years, NetScout has delivered breakthrough packet-flow technology that provides trusted and comprehensive real-time network and application performance intelligence enabling unified assurance of the network, applications and users. These solutions enable IT staff to predict, preempt and resolve network and service delivery problems while facilitating the optimization and capacity planning of the network infrastructure. NetScout nGenius(R) and Sniffer(R) solutions are deployed at more than 20,000 of the world's largest enterprises, government agencies, and more than 130 service providers, on over 740,000 network segments to assure the network, applications, and service delivery to their users and customers.
More information about NetScout Systems, Inc. is available at www.netscout.com.
NetScout, nGenius, InfiniStream and Sniffer are registered trademarks of NetScout Systems, Inc.
About SK Telecom
SK Telecom (NYSE: SKM, KSE: 017670) is Korea's leading telecommunications provider with more than 25 million subscribers, which accounts for more than 50% of the total market. The company, established in 1984, reached KRW 12.46 trillion in revenue in 2010. SK Telecom was the first to launch and commercialize CDMA, CDMA 2000 1x, CDMA EV-DO and HSDPA networks, and it currently provides cellular, wireless internet, mobile media, global roaming service and more. For more information, please visit www.sktelecom.com or email to press@sktelecom.com.
SOURCE: NetScout Systems, Inc.
NetScout Systems, Inc.
Stephanie Xavier, 408-571-5343
Senior Public Relations Manager
stephanie.xavier@netscout.com
or
Davies Murphy Group, Inc.
Rob Morton, 781-418-2460
netscout@daviesmurphy.com