NETSCOUT’s nGeniusONE Solution Ensures Availability of Services and
Applications and Is Instrumental to the Expansion of the Bank's Business
WESTFORD, Mass.--(BUSINESS WIRE)--
NETSCOUT
SYSTEMS, INC., (NASDAQ: NTCT), a leading provider of service
assurance, security, and business analytics, announced today that
Banpará – Banco do Estado do Pará - one of the most-highly respected
retail banks in Brazil, has deployed the nGeniusONE®
Service Assurance Platform to ensure the availability of its
services as it expands its operations and extends its infrastructure.
Banpará is the bank of the Brazilian state of Para and one of five
state-owned banks in Brazil.
Founded 57 years ago, Banpará has grown more in the last seven years
than its entire history, increasing from just 42 branches in 2011 to a
presence in all 144 counties in Pará state today. As such, the bank is
in the process of modernizing its IT infrastructure to support this
expansion, which is primarily aimed at supporting the development of
local businesses and the inclusion of the population in the banking
system. Banpará’s expansion also needed to invest in critical new
infrastructure to support a broader portfolio of digital services for
its clients.
"The quality of NETSCOUT’s solution has exceeded our expectations. As a
result, our partnership has grown stronger. I am sure that any expansion
Banpará makes in its network or services will count on the effective
monitoring of NETSCOUT’s technology – because it definitely helps us
consolidate the services we supply,” said Eugênio Pessoa, chief
technology officer, Banpará.
“We are aware of our responsibility toward Banpará and will continue to
do our best to contribute to the excellence of the bank’s services and
the expansion of its business,” said Geraldo Guazzelli, country manager,
Brazil, NETSCOUT. "We are very pleased to see the positive results of
our joint work. "
Growth and quality
The bank's growth and the nature of today’s financial market required
technological controls that surpassed the resources of Banpará’s legacy
systems. In order to maintain the availability of the bank’s services,
as well as more reliable and secure IP communications, Banpará needed to
update its infrastructure.
As Banpará became aware of the need to monitor traffic throughout its
network, its IT infrastructure team looked for a proactive monitoring
solution that could identify even subtle degradations in performance
that could ultimately impact network and application availability. By
using NETSCOUT’s technology, the bank can quickly and efficiently
troubleshoot issues, and ensure high-quality service delivery to
employees and clients.
After a proof of concept trial, Banpará selected NETSCOUT for its
ability to deliver visibility across Banpará’s entire infrastructure and
the applications that run on it, enabling the bank to effectively
monitor for performance issues and anomalous network or application
behavior. Banpará chose the nGeniusONE Service Assurance Platform and
adopted a complete NETSCOUT solution.
While NETSCOUT’s aggregation devices and TAPs ensure network traffic
visibility, NETSCOUT’s analytics solutions help deliver a comprehensive
view of service and application performance for Banpará. The bank’s
virtual infrastructure is monitored through vSTREAM,
NETSCOUT’s virtual appliance that extends the company’s patented Adaptive
Service Intelligence® (ASI) technology to virtual and public or
private cloud environments. As a result, Banpará enjoys consistent
visibility across its hybrid environment.
The nGeniusONE platform enables Banpará’s IT teams to identify the root
cause for performance issues impacting the prompt delivery of
application services occurring across the service delivery environment.
With this view, Banpará’s IT teams can quickly triage performance issues
even in complex multi-vendor environments, ultimately reducing Mean Time
to Repair (MTTR). The nGeniusONE platform provides Banpará’s IT teams
with an efficient top-down approach to situational analysis, problem
identification, service troubleshooting, and resolution. Using a
consistent set of service-oriented workflows, the nGeniusONE platform
enables contextual transitioning across multiple layers of analysis.
These workflows allow the nGeniusONE platform to facilitate efficient
and informed hand-off of incident response tasks across different IT
groups with Banpará, fostering IT team collaboration, and improving the
ability of its IT teams to quickly identify, and remediate, service
quality issues for the bank’s clients.
About NETSCOUT
NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) assures digital business services
against disruptions in availability, performance, and security. Our
market and technology leadership stems from combining our patented smart
data technology with smart analytics. We provide real-time, pervasive
visibility, and insights customers need to accelerate, and secure their
digital transformation. Our approach transforms the way organizations
plan, deliver, integrate, test, and deploy services and applications.
Our nGenius service assurance solutions provide real-time, contextual
analysis of service, network, and application performance. Arbor
security solutions protect against DDoS attacks that threaten
availability, and advanced threats that infiltrate networks to steal
critical business assets. To learn more about improving service,
network, and application performance in physical or virtual data
centers, or in the cloud, and how NETSCOUT’s performance and security
solutions, powered by service intelligence can help you move forward
with confidence, visit www.netscout.com or
follow @NETSCOUT and @ArborNetworks on Twitter, Facebook, or LinkedIn.
©2019 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT and the
NETSCOUT logo are registered trademarks of NETSCOUT SYSTEMS, INC. and/or
its subsidiaries and/or affiliates in the USA and/or other countries
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https://www.businesswire.com/news/home/20190129005314/en/
Maribel Lopez
Manager, Marketing & Corporate Communications
Maribel.Lopez@netscout.com
617-308-8551
Source: NETSCOUT SYSTEMS, INC.