NETSCOUT and Exenet Join Forces to Provide 'Insider's Insight' into Mastering Service Level Management Across Extended E-Business Infrastructures

05 Feb 2001
       eCommerce Infrastructure Technology Conference on February 6 in
                           Monterey, California --

WESTFORD, Mass., Feb. 5 /PRNewswire/ -- NetScout Systems, Inc. (Nasdaq: NTCT) today announced the company is joining forces with Exenet Technologies, a leading application infrastructure provider, to speak at the eCommerce Infrastructure Technology Conference and Tradeshow on Tuesday, February 6 at 1:30 p.m. NetScout's Senior Vice President of Product Operations, Michael Szabados and Exenet's Vice President of Consulting Services, Khaled Khondker will present on "Service Level Measurement in the e- Business Economy." The presentation will be given at the Monterey Conference Center, California.

The NetScout-Exenet presentation will discuss working implementations of next generation Service Level Management (SLM) technologies in today's leading e-business environments. It will discuss both passive and active approaches to measuring response time and availability of e-business applications. The session will explore effective methods of reporting service level agreement compliance, especially in the context of application and content delivery outsourcing. The discussion will also provide practical insight invaluable for anyone planning or evaluating state-of-the-art, application-based SLM and reporting solutions.

SLM is an essential component of any IT department because it provides a targeted set of metrics and reporting mechanisms needed to accurately monitor how the network is performing. These performance metrics often include network availability, response time, capacity and other key measures of service performance required by the business. By setting targeted service level goals in each of these areas, referred to as Service Level Agreements (SLAs), organizations can ensure they are receiving the appropriate level of service, whether contracted to an external service provider or provided by an internal network operations group.

"In today's complex network environment where traffic levels change quickly and capriciously, it is critical to have a constant and accurate measurement of actual service levels," said Michael Szabados, senior vice president of product operations, NetScout Systems, Inc. "NetScout's nGenius solution is designed to address this challenge, providing the ability to rigorously define, measure, baseline and report on service levels from the core network to end-user applications."

Sponsored by Strategic Research Corporation, the eCommerce Infrastructure Technology Conference and Tradeshow is designed to fill a strategic gap for IT administrators and systems engineers by providing training and education in advanced server, networking and storage technologies. Further information on the conference is available at

About Exenet Technologies

Based in New York, Exenet Technologies, Inc. ( is an Application Infrastructure Provider (AIP) that provides its clients tightly integrated managed services, storage, directory and database services, as well as superior application hosting, global support, ultra secure networks and universal access. Exenet furnishes and manages all the mission-critical technology to keep applications running reliably and efficiently at an unmatched level of accountability and service. Exenet's strategic partnerships with Cisco, EMC, Computer Associates, Citrix, Level(3), Network Associates and Novell, among others, allow the company to leverage best-of- breed solutions on behalf of its customers.

About NetScout Systems

NetScout Systems, Inc. is the leading provider of infrastructure performance management solutions for leading companies and service providers worldwide. NetScout serves approximately half of the Fortune 500 and counts among its customers 3M Corporation,, AT&T Wireless, Bristol-Myers Squibb, Cable & Wireless, Cisco Systems, Computer Sciences Corporation, Exenet Technologies, Fidelity Investments, Intel Online, MCI, Reed Elsevier, Sprint, Sun Microsystems and Webhire.

NetScout's nGenius (TM) Performance Management System is a market-leading suite of monitoring and reporting applications that draw on rich, integrated performance data generated by NetScout's application-aware probe suite, advanced intelligent software agents, and network devices. NetScout's products help organizations increase their return on infrastructure investments by optimizing the performance of their network and its ability to deliver applications and content to end-users. NetScout is headquartered in Westford, Massachusetts and has approximately 320 employees, with offices in North America, Europe and Asia. Further information on the company is available on the World Wide Web at
SOURCE NetScout Systems, Inc.
Web site: http: //
CONTACT: Peggy Flynn, 978-614-4162,, or Kristen Bala, 978-614-6037,, both of NetScout Systems; or Craig Librett, 617-351-4129,, or Ed Daly, 617-351-4161,, both of Miller/Shandwick Technologies