View all news

Mohegan Sun Wins at Network Performance with NetScout's nGenius

April 01, 2002

nGenius Saves Casino More than $1 Million in Downtime Through Real-Time Visibility into Casino's Mission-Critical Network

WESTFORD, Mass., April 1 -- NetScout Systems, Inc. (Nasdaq: NTCT), the leading provider of network performance management solutions, today announced that Mohegan Sun has selected NetScout's nGenius(TM) Performance Management System to manage the extensive networks powering this second-largest casino resort in the nation. Open around-the-clock and serving more than 40,000 people per day, Mohegan Sun chose NetScout for its ability to proactively improve uptime and performance of the casino's mission critical systems-including the performance of networked gaming systems on the casino floor. nGenius has delivered an immediate return on investment for Mohegan; it has already saved the casino more than $1 million in costly downtime and set the stage for a successful deployment of high-bandwidth guest services, such as high-speed Internet access and video conferencing.

Mohegan Sun operates 5 million square feet of casino, restaurants and entertainment complexes, including a new 1,200-guest room hotel and convention center that are scheduled to open in April of this year. Each of these venues places unique demand on the network-from the operation of the systems on the gaming floor, to sophisticated security systems, to bandwidth-intensive guest services. nGenius provides Mohegan the continuous visibility it needs to assure performance and efficiency across its infrastructure-including views into the performance of all business, multimedia and gaming traffic, as well as the network and its systems-to assure successful operation of these venues, 24-hours a day.

"Anything that could potentially impact our customer's experience is a top priority to me and my team," said Jake Star, Director of Technical Service at Mohegan Sun. "We are never closed for business, so we need a solution that will keep us ahead of problems by providing visibility into every corner of the network. NetScout's nGenius is the only management tool that lets us see every conversation crossing the network. It helps us understand what comprises our traffic and how it impacts performance, system-wide. We would not be able to maintain the high levels of around-the-clock network performance that we have, without nGenius."

Mohegan Sun was able to save more than $1 million by leveraging nGenius to quickly resolve network performance problems that affected gaming systems on the casino floor. nGenius alerted the casino's IT staff and they were able to resolve the culprit issues within one hour, as opposed to the four to five hours it would have taken without NetScout.

Mohegan Sun is also using nGenius information to improve the accuracy of its capacity planning during network upgrades and expansion. Mohegan's network recently tripled in scope to support its new hotel and convention center with new, bandwidth-intensive guest services. nGenius is allowing Mohegan to better manage the resources of this newer, larger network by revealing the impact of individual activities on resource utilization, as well as where existing assets can be leveraged further.

"The nGenius Performance Management System provides higher levels of service assurance for those enterprises that have no tolerance for downtime," said Michael Szabados, Senior Vice President, Product Operations for NetScout. "The quality and breadth of information delivered through nGenius delivers substantial payback through reduced infrastructure and bandwidth costs, as well as mitigation of catastrophic events that can cause revenue loss. Savings derived through nGenius reaches into the millions through improved responsiveness and tighter capacity planning over the life of the infrastructure."

About Mohegan Sun

Mohegan Sun, owned by The Mohegan Tribe, is one of the largest, most distinctive and spectacular gaming and entertainment destinations in the United States. Situated in scenic Southeastern Connecticut on 240 acres along the Thames River, Mohegan Sun is within easy access of New York, Boston, Hartford and Providence and located 15 minutes from the museums, antique shops and waterfront of Mystic Places. Mohegan Sun opened the Casino of the Earth in 1996 and the exciting, new Casino of the Sky in September 2001. With the expansion, Mohegan Sun offers 315,000 square feet of gaming space, more than 40 new retail shops and dining venues ranging from food court-style to gourmet, a 10,000-seat arena featuring world-class sporting events and concerts, and an intimate cabaret. Mohegan Sun's evolution will continue with the opening of a 34-story luxury hotel, featuring 1,200 hotel rooms, premier meeting and convention space and a world-class spa, in Spring 2002. More information is available by calling 888.226.7711 or visiting http://www.mohegansun.com.

About NetScout Systems

NetScout Systems, Inc. (Nasdaq: NTCT) is the market leader and pioneer of integrated infrastructure performance management solutions for leading enterprises and service providers worldwide. NetScout serves the Global 2000 and counts among its customers AmericanGreetings.com, ArvinMeritor, Blue Cross and Blue Shield of Massachusetts, Cable and Wireless, Cisco Systems, China Telecom, Fidelity Investments, Getronics, Goodyear Tire & Rubber, Hold Brothers, Nextel Communications, Northwest Airlines, Optimus Telecommunications, Samsung SDS, Siemens Health Services Corporation, StarBand Communications, Travelocity.com, Visa International and Wachovia Bank. NetScout's solutions are offered through its nGenius(TM) Performance Management System, an integrated solutions-based suite of advanced monitoring and reporting applications that draw on the rich performance data generated by NetScout's real-time, application-aware probe suite, advanced intelligent software agents and network devices. The nGenius System helps organizations increase their return on infrastructure investments by optimizing the performance of their network, applications and content. NetScout is headquartered in Westford, Massachusetts and has approximately 360 employees, with offices in North America, Europe and Asia. Further information on the company is available on the World Wide Web at http://www.netscout.com.

NetScout is a registered trademark, and the NetScout logo, nGenius, nGenius Application Service Level Manager, nGenius Real-Time Monitor, nGenius Capacity Planner and nGenius Probe are trademarks of NetScout Systems, Inc.

For Further Information: Peggy Flynn John Moran or Dustin Smith NetScout Systems Schwartz Communications, Inc. (978) 614-4162 (781) 684-0770 flynnp@netscout.com netscout@schwartz-pr.com

SOURCE NetScout Systems, Inc.

Web site: http://www.mohegansun.com http://www.netscout.com

CONTACT: Peggy Flynn of NetScout Systems, +1-978-614-4162,
flynnp@netscout.com; or John Moran or Dustin Smith, both of
Schwartz Communications, Inc., +1-781-684-0770,
netscout@schwartz-pr.com

Categories: Press Releases
View all news