World's Largest Tire Company Uses nGenius to Make Strategic Improvements
Across Network Spanning 28 Countries and 200 Locations
WESTFORD, Mass., July 28 /PRNewswire-FirstCall/ -- NetScout Systems, Inc.
(Nasdaq: NTCT), a leading provider of enterprise-wide network performance
management solutions, today announced that The Goodyear Tire & Rubber Company
is using the nGenius(R) Performance Management System to improve performance
and cost-efficiencies across its global IT infrastructure. NetScout's nGenius
solution is providing superior views of network activity and application
performance that help the world's largest tire maker understand how its many
operating divisions and retail sites around the world use the company's
network resources. Using this information, Goodyear can then plan and monitor
the success of cost-controlling initiatives such as network consolidation,
virtual private networking and quality-of-service.
Goodyear is a $14 billion global company that manufactures tires, power
transmission belts, hoses, other rubber products and rubber-related chemicals
for worldwide distribution. Its extensive manufacturing, logistics, supplier
and other operations all rely on the network. More than 2,000 retail sites tie
into the network via satellite to process product orders and credit card
transactions. With such significant resources to manage, an overarching
monitoring and reporting solution such as nGenius is needed to help IT and
business managers drive the infrastructure toward a common set of goals.
"The nGenius solution has allowed us to improve services and manage costs
better for thousands of end-users," said Dirk Zabel, network services
consultant for Goodyear. "We want to assure that all of our operations receive
the IT resources they require, but we also want them to be accountable for the
proper consumption of those resources. For example, nGenius reports help our
business managers understand how their employees' IT usage can contribute to
rising costs. Instead of just showing network utilization as traditional
products do, the nGenius solution breaks out the bandwidth consumption of
individual applications and groups of users so we can influence end user
behavior or justify costs -- whichever is needed."
nGenius real-time and historical views of bandwidth consumption and
application behavior in the network have helped Goodyear move forward with
many of its IT cost-controlling initiatives, such as implementing quality-of-
service. By understanding exact patterns of bandwidth consumption across the
network, which applications perform poorly under constrained delivery
mechanisms and where important streams of traffic exist, the IT organization
can design better schemes for quality-of-service that won't backfire
unexpectedly on mission-critical traffic. The ability to see exactly what
business traffic is traversing the frame relay links to its many remote
operations have also allowed the IT department to move low volume and non-
essential types of traffic to more economical types of delivery such as
virtual private networking.
In support of day-to-day operations, Goodyear must also introduce new
applications tailored to specific aspects of the business. As part of this,
new applications are developed and tested in the LAN and then deployed fully
across the WAN. Prior to leveraging nGenius, problems such as slow response
times with new applications were often blamed on the WAN. Now using nGenius,
Goodyear can easily separate application design issues from network issues,
eliminate finger-pointing and proceed with deployment.
"The nGenius solution has helped us identify problems on the network
coming from end users," Zabel added. "The ability to see the traffic flows and
detect anomalies such as improper software downloads at the wrong time of day,
have allowed our help desk to respond more quickly to complaints of slowness
and provide simple feedback that resolves unnecessary problems quickly and
permanently. nGenius delivers critical, detailed information from across our
global network right to our fingertips. We know exactly what's going on and
can efficiently plan projects, improve troubleshooting and proactively assure
services to stay ahead of problems."
"NetScout helps global enterprises such as Goodyear gain control of their
overall network, while also saving costs and cutting down on the clutter that
impedes IT efficiency," said Jim Frey, vice president of marketing at
NetScout. "Goodyear was faced with the challenge of better understanding its
network so it could give responsibility back to internal organizations and
prevent problems both at home and thousands of miles away. The nGenius
solution's detailed remote data gathering capabilities, shared reporting
features and ease-of-use make it ideal for global organizations looking to
gain more visibility into network performance without having to deploy
multiple solutions."
About NetScout Systems, Inc.
NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of
integrated network performance management products that unify performance
across the enterprise. NetScout's nGenius(R) Performance Management System is
helping more than 3000 leading companies increase their return on
infrastructure investments by optimizing the performance of networks and
applications according to business priorities. NetScout is headquartered in
Westford, Massachusetts and has offices worldwide. Further information is
available at http://www.netscout.com.
About Goodyear
The Goodyear Tire & Rubber Company (NYSE: GT) is the world's largest tire
company. Headquartered in Akron, Ohio, the company manufactures tires,
engineered rubber products and chemicals in more than 85 facilities in 28
countries. It has marketing operations in almost every country around the
world. Goodyear employs about 92,000 people worldwide. Further information is
available at http://www.goodyear.com.
NetScout and the NetScout logo, and nGenius are registered trademarks of
NetScout Systems, Inc. CDM and the CDM logo, Universal Response Time, Power
Alarms, Workspaces and MasterCare and the MasterCare logo, are trademarks of
NetScout Systems, Inc. Other brands, product names and trademarks are
property of their respective owners. NetScout reserves the right, at its sole
discretion, to make changes at any time in its technical information and
specifications, and service and support programs.
For Further Information:
Peggy Flynn Dawn Sullivan
NetScout Systems Schwartz Communications, Inc.
(978) 614-4162 (781) 684-0770
flynnp@netscout.com netscout@schwartz-pr.com
SOURCE NetScout Systems, Inc.