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NETSCOUT Awarded ISO 9001:2000 Quality Management Certification

October 27, 2003
-- Newest ISO 9000 Certification Underscores Company-Wide Commitment to
Quality --

WESTFORD, Mass., Oct. 27 /PRNewswire-FirstCall/ -- NetScout(R) Systems,
Inc. (Nasdaq: NTCT), a leading provider of network performance management
solutions, today announced that it has received ISO 9001:2000 certification,
demonstrating the company's ongoing commitment to provide the highest quality
products and service to its customers. The certification encompasses all of
the design, manufacturing and customer service processes used by NetScout to
produce and support its nGenius(R) Performance Management System products.
To be granted the certification, NetScout met rigorous standards in its
business processes and systems used to assure quality products and services
for its customers. Cited among the company's achievements was a high level of
focus on ensuring customer satisfaction via efforts such as direct and
independent customer surveys, as well as frequent customer site visits to
solicit user needs and product feedback.

The ISO 9001:2000 certification is the most recent of the ISO 9000 series
of standards published by the International Standards Organization. ISO 9000
standards are focused primarily on the quality management processes used by
organizations to fulfill customer quality requirements, customer satisfaction
and applicable regulatory requirements. It also examines how organizations
achieve continual improvement of their performance in pursuit of the above
objectives.

"We are very proud to receive this recognition for our continuing efforts
to instill quality at all levels of our organization and across all of our
business processes," said Tracy Steele, vice president of manufacturing for
NetScout Systems. "This newest certification is NetScout's sixth year of ISO
certification and demonstrates our sustained commitment to, and compliance
with, ISO's internationally accepted standards."

About NetScout Systems, Inc.

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of
integrated network performance management products that unify performance
across the enterprise. NetScout's nGenius(R) Performance Management System is
helping more than 3000 leading companies increase their return on
infrastructure investments by optimizing the performance of networks and
applications according to business priorities. NetScout is headquartered in
Westford, Massachusetts and has offices worldwide. Further information is
available at http://www.netscout.com.

NetScout and the NetScout logo, and nGenius are registered trademarks of
NetScout Systems, Inc. CDM and the CDM logo, and MasterCare and the MasterCare
logo, are trademarks of NetScout Systems, Inc. Other brands, product names
and trademarks are property of their respective owners. NetScout reserves the
right, at its sole discretion, to make changes at any time in its technical
information and specifications, and service and support programs.

For Further Information:

Peggy Flynn
NetScout Systems
(978) 614-4162
flynnp@netscout.com
Dawn Sullivan
Schwartz Communications, Inc.
(781) 684-0770
netscout@schwartz-pr.com


SOURCE NetScout
Web Site: http://www.netscout.com
Categories: Press Releases
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