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NETSCOUT Steps Forward With First-To-Market Solution That Unifies Network Performance Management Across The Enterprise

July 14, 2003

Management Complexity Solved as Multiple Disciplines Converge Under One Solution; New Product Releases Deliver on CDM Promise

WESTFORD, Mass., July 14 /PRNewswire-FirstCall/ -- NetScout Systems (Nasdaq: NTCT) today announced the completed delivery of its CDM(TM) Architecture in its nGenius(R) Performance Management System, the industry's first next-generation solution that unifies and elevates best practices in managing enterprise-wide network and application performance. The solution includes an enhanced, unified performance management application, nGenius(R) Performance Manager 2.0 and significantly expanded data collection and analysis capabilities for the entire family of nGenius(R) Probes. In addition, the company unveiled nGenius(R) Express, a full-featured, rapidly deployable solution that will streamline the acquisition of NetScout's proactive technology for new customers and allow NetScout channel partners to more efficiently sell the nGenius solution. All of the products in today's announcement are based on the company's patent-pending CDM Architecture, first announced one year ago.

Working with premier companies across major industry and government segments worldwide, NetScout has seen the need for performance management as well-established, yet the benefits not well-realized. As organizations have attempted to manage the performance of their complex, multi-technology IT environments, they have been forced into narrow and splintered approaches that produce significant cost, deployment and scalability problems. Seeking to solve these challenges for its customers, NetScout initiated its CDM-based strategy to unify network and application performance management across the enterprise. The new nGenius solution delivers enterprise-wide, top-down, information-rich perspectives on the performance of business-critical networked applications from a single, unified system. The new solution brings together the information, features and functions necessary to address multiple network and application performance management disciplines within a single product.

NetScout is completing its CDM Architecture with the release of new and enhanced products across the full nGenius system:

    * nGenius Performance Manager 2.0 - now eliminates management complexity
      by unifying the information, features and functions of multiple
      performance management disciplines within a single product.  It delivers
      seamlessly integrated network and application monitoring, capacity
      planning and reporting, troubleshooting, fault prevention and service-
      level management using enterprise-wide, unified information that has
      been gathered and stored via NetScout's patent-pending CDM(TM)
      Architecture. Expanded data collection includes new types of application
      and protocol support, application flow records from industry-leading
      routers and switches and basic traffic statistics from SNMP-enabled
      infrastructure elements.

    * nGenius Probe Firmware 6.0 - the industry's most advanced technology for
      monitoring, collecting and analyzing performance data across the
      enterprise, now includes a host of new features with support for
      multiple new applications and protocols, traffic analysis by network QoS
      level, integrated passive and active response time data collection,
      innovative evidentiary threshold alarms, and CDM Probe Adaptors for
      gathering and analyzing flow records such as sFlow and NetFlow from
      industry-leading switches and routers.

    * nGenius Express - now IT organizations seeking to advance their
      management practices from reactive to proactive can obtain the full
      power of the nGenius solution in a rapidly-deployable package designed
      for new customers. The solution accelerates customers' time-to-value by
      offering, in one package, a full-featured version of nGenius Performance
      Manager 2.0 pre-installed on an appliance, an nGenius Probe of the
      customer's choice and a full year of maintenance coverage. The offering
      also includes on-site configuration and training services.  It will also
      benefit NetScout channel partners by simplifying the introduction and
      sale of NetScout technology to customers in the U.S. and overseas.

"NetScout is again helping us optimize our infrastructure better by making more information directly available for our decisions," said Jake Star, vice president of technical services for Mohegan Sun. "In the past, many tasks required multiple tools to get the right kinds of data. Using the nGenius solution, all of these tools are delivered in a single product. We can collect, organize and save the response time and utilization metrics for our applications into a live 'workspace' that presents everything in the same screen. In addition, it does the work of putting these various sources of data into a consistent context for decision-making. With NetScout, we are protected from acquiring excessive tools and getting lost in the data. By going after our IT problems instead of our budget, NetScout has earned its place as one of our key IT vendors."

"Enterprises are increasingly defining their business processes and then building IT services to support them," said Stephen Elliot, senior analyst, network management for IDC. "To manage services in a business context, performance management technologies must deliver granular information that exposes the performance and costs of supporting applications and end users throughout the entire network. NetScout is building a platform for delivering this type of granularity that helps increase IT satisfaction by identifying and solving problems at every stage of IT service delivery, before they cause revenue loss."

"NetScout has spent the last several years listening closely to our customers' needs and working diligently to meet and exceed them," said Michael Szabados, senior vice president of product operations for NetScout. "This announcement not only represents the culmination of these efforts, it also represents a significant step forward in the evolution of proactive performance management solutions in the network management industry."


nGenius Performance Manager 2.0, nGenius Probe firmware 6.0, and nGenius Express will be available within 30 days. For additional information about nGenius solutions, call NetScout Systems at 1-800-357-7666 or visit our Website at

About NetScout Systems, Inc.

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of integrated network performance management products that unify performance across the enterprise. NetScout's nGenius(R) Performance Management System is helping more than 3000 leading companies increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at

Forward-looking statements in this release are made pursuant to the safe harbor provisions of Section 21E of the Securities Exchange Act of 1934. Investors are cautioned that statements in this press release which are not strictly historical statements, including the plans, objectives and future financial performance of NetScout, constitute forward-looking statements which involve risks and uncertainties. Actual results could differ materially from the forward-looking statements. Risks and uncertainties which could cause actual results to differ include, without limitation, risks and uncertainties associated with the company's strategic relationships with Cisco Systems and other partners, dependence upon broad-based acceptance of the company's network performance management solutions, the company's ability to achieve and maintain a high rate of growth, introduction and market acceptance of new products and product enhancements such as the delivery of nGenius(R) product platform probes and software solutions and the implementation of the Company's CDM(TM) Technology strategy, the ability of NetScout to take advantage of service provider opportunities, competitive pricing pressures, reliance on sole source suppliers, successful expansion and management of direct and indirect distribution channels, and dependence on proprietary technology, as well as risks associated with a continued climate of tight IT spending, and risks of further slowdowns or downturns in economic conditions generally and in the market for network performance management solutions specifically. For a more detailed description of the risk factors associated with the company, please refer to the company's Annual Report on Form 10-K for the fiscal year ended March 31, 2003, on file with the Securities and Exchange Commission. NetScout assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein.

NetScout and the NetScout logo, and nGenius are registered trademarks of NetScout Systems, Inc. CDM and the CDM logo, Universal Response Time, Power Alarms, Workspaces and MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

SOURCE NetScout Systems, Inc.

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