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New Customers Select NETSCOUT to Address Multiple Performance Management Needs With a Single Unified Solution

November 12, 2003

Catalina Marketing, Skandia Technology Center and the Phoenix Companies Select NetScout's nGenius Solution

WESTFORD, Mass., Nov. 12 /PRNewswire-FirstCall/ -- NetScout Systems, Inc. (Nasdaq: NTCT), a leading provider of enterprise-wide network performance management solutions, today announced several new customers that have purchased the nGenius(R) Performance Management System. By selecting the nGenius Solution, these companies are gaining a unified solution with multiple functionalities for optimizing the performance and controlling the costs of delivering networked applications across complex environments.

Catalina Marketing, the global leader in behavior-based marketing, is deploying the nGenius Solution as part of a global network re-engineering project to provide redundancy, enhance network monitoring functions, and gear up for emerging technologies such as Voice-over-IP. Catalina Marketing chose the nGenius Solution for its ability to deliver a broad range of performance management functionality and its ability to leverage existing bandwidth with tighter capacity planning and quicker resolution of problems on the network. For example, during the evaluation, Catalina Marketing was able to resolve complex routing and performance problems that had previously been unsolvable using traditional reporting and analyzer tools.

Skandia Technology Center, the IT services division of Skandia Insurance Company Ltd, selected the nGenius Solution to manage the performance of Skandia's global wide area network which supports over 6,000 employees in 20 countries throughout Europe, Latin America, Asia and Australia. Skandia selected the nGenius Solution because it allowed them to address multiple management needs from a single solution and avoid the data and tool clutter caused by alternative suite solutions. Skandia will use the nGenius Solution to perform monitoring and trending of network line utilization and the resource consumption of individual applications being delivered across those lines. Skandia liked the nGenius Solution's flexible reporting capabilities that provide both executive & IT level reports, delivering to each group the information needed to make better capacity planning decisions.

The Phoenix Companies, Inc., a leading provider of wealth management products and services, purchased the nGenius Solution to monitor the performance of its local and wide area networks supporting over 1,200 employees headquartered in Connecticut. The company selected the nGenius Solution for its ability to report, track and trend on network and application behavior, enabling them to improve capacity planning and network efficiency by re-directing network resources where most needed.

"Many new customers come to NetScout to improve their success with new technology roll-outs such as Voice-over-IP, virtual private networking as well as network upgrades and re-designs," said Jim Frey, NetScout's vice president of marketing. "The nGenius Solution helps customers understand the impact of individual technologies on the network, giving them a complete picture of how both new and existing applications are performing. With this visibility, they can pinpoint problems more efficiently and make better decisions concerning network resources."

The nGenius Performance Management System unifies network and application performance management for the converging enterprise. NetScout's flagship application, nGenius(R) Performance Manager, leverages the unified data made available through NetScout's patent-pending CDMTM technology to deliver consistent utilization, response time and availability metrics for application monitoring, network monitoring, capacity planning, troubleshooting, fault prevention and service level management -- all from a single fully integrated solution.

About NetScout Systems, Inc.

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of integrated network performance management products that unify performance across the enterprise. NetScout's nGenius(R) Performance Management System is helping more than 3000 leading companies increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at http://www.netscout.com.

NetScout and the NetScout logo, and nGenius are registered trademarks of NetScout Systems, Inc. CDM and the CDM logo, and MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

    For Further Information:
     Peggy Flynn               Dawn Sullivan
     NetScout Systems          Schwartz Communications, Inc.
     (978) 614-4162            (781) 684-0770
     flynnp@netscout.com       netscout@schwartz-pr.com

SOURCE NetScout Systems, Inc.

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