Jiangsu Mobile Chooses NETSCOUT to Proactively Ensure the Performance of its Network & Applications

14 Dec 2004

nGenius Solution Monitors Performance of Back Office Applications Used to

Activate Subscriber Services, Perform Billing and Technical Support

WESTFORD, Mass., Dec. 14 /PRNewswire-FirstCall/ -- NetScout Systems, Inc. (Nasdaq: NTCT), a leading provider of enterprise-wide network and application performance management products and solutions, today announced that Jiangsu Mobile Communication Co., Ltd. (JSMCC), a wholly-owned subsidiary of China Mobile (Hong Kong) Co., has purchased NetScout's nGenius(R) Performance Management Solution to proactively monitor and ensure the performance of its core business operations network and applications. The network and applications enable a vast array of business functions associated with activating and managing services for more than 12 million subscribers located throughout the Jiangsu Province in China.

Jiangsu Mobile is a leading telecommunications provider for the Jiangsu Province. As part of China Mobile, the company utilizes an advanced network of highly-integrated business applications that produce seamless, high-quality services and support for its mobile and Internet customers. As the number of applications supporting these services grows, so does the challenge of ensuring their availability and performance. In order to ensure rapid detection and correction of network and application performance slowdowns before they impact customer services, Jiangsu Mobile chose to implement NetScout's nGenius Solution.

Jiangsu Mobile's network covers the whole province with four major regional centers. In order to assure quick access to performance information regardless of its physical location in the network, the provider is using the nGenius Solution to centralize its real-time monitoring, remotely detect and troubleshoot problems, and to generate Web-based reports with browser-based access.

"With so many new applications running on our increasingly complex network, we really need to gain visibility into the key network and application performance metrics and take proactive control over performance management issues," said Mr. Zhang Hongxing, a senior executive at China Mobile and former director of Billing and Network Management Department at JSMCC. "The nGenius Solution has provided us with a centralized and easy-to- use platform that leapfrogs our entire approach to network and application performance management. With the nGenius Solution, manually going through rudimentary performance data to isolate network performance problems has become a thing of the past. Now, we have contextualized real-time and historical information about key links across the whole network at our fingertips. We particularly appreciate NetScout's flexible and scalable reports for the whole network."

The nGenius Solution has not only unified performance management and improved IT productivity but also greatly enhanced network service quality at Jiangsu Mobile. "We use NetScout's tools to proactively monitor network and applications," continued Mr. Zhang. "With the help of nGenius(R) Power Alarms, threshold and filtering features, we are getting timely alerts and can consolidate and correlate performance information to rapidly isolate and fix problems."

"An increasing number of mobile carriers such as JSMCC have deployed our nGenius Solution to assure the quality of their networked services," said Jim Frey, vice president of Marketing at NetScout Systems. "They are finding that NetScout offers the most comprehensive and scalable solution for managing the performance of the networked applications that underpin next generation mobile services. NetScout is committed to supporting this important and growing worldwide industry sector by applying our industry-leading deep visibility to the performance monitoring challenges that these organizations are facing today."

About Jiangsu Mobile Communication Co., Ltd. (JSMCC)

Jiangsu Mobile Communication Co., Ltd. (JSMCC) is a wholly owned subsidiary of China Mobile (Hong Kong) Co. and the largest mobile carrier in Jiangsu Province of the People's Republic of China. It offers a wide range of services including GSM900, GSM1800, GPRS, WAP, WLAN, VPN, VPDN, and Internet services. It currently has more than 12 millions customers through the province with annual revenue exceeding RMB10 billion. Further information on the company is available at http://www.jsmcc.com

About NetScout Systems, Inc.

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of integrated network and application performance management products and solutions that unify performance across the enterprise. NetScout's nGenius(R) Performance Management System is helping more than 3000 leading companies increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at http://www.netscout.com.

All rights reserved. NetScout and the NetScout logo, and nGenius are registered trademarks of NetScout Systems, Inc. CDM and the CDM logo, and MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

    For Further Information:
     Peggy Flynn              Dawn Sullivan
     NetScout Systems         Schwartz Communications, Inc.
     (978) 614-4162           (781) 684-0770
     flynnp@netscout.com      netscout@schwartz-pr.com

SOURCE  NetScout Systems, Inc.
    -0-                             12/14/2004
    /CONTACT: Peggy Flynn of NetScout Systems, +1-978-614-4162,
flynnp@netscout.com; or Dawn Sullivan of Schwartz Communications, Inc., +1-
781-684-0770, netscout@schwartz-pr.com/
    /Web site:  http://www.netscout.com
                http://www.jsmcc.com /

CO:  NetScout Systems, Inc.; Jiangsu Mobile Communication Co., Ltd.; China
     Mobile (Hong Kong) Co.
ST:  Massachusetts

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2007 12/14/2004 08:30 EST http://www.prnewswire.com