nGenius Solution Monitors Performance of Back Office Applications Used to
Activate Subscriber Services, Perform Billing and Technical Support
WESTFORD, Mass., Dec. 14 /PRNewswire-FirstCall/ -- NetScout Systems, Inc.
(Nasdaq: NTCT), a leading provider of enterprise-wide network and application
performance management products and solutions, today announced that Jiangsu
Mobile Communication Co., Ltd. (JSMCC), a wholly-owned subsidiary of China
Mobile (Hong Kong) Co., has purchased NetScout's nGenius(R) Performance
Management Solution to proactively monitor and ensure the performance of its
core business operations network and applications. The network and
applications enable a vast array of business functions associated with
activating and managing services for more than 12 million subscribers located
throughout the Jiangsu Province in China.
Jiangsu Mobile is a leading telecommunications provider for the Jiangsu
Province. As part of China Mobile, the company utilizes an advanced network
of highly-integrated business applications that produce seamless, high-quality
services and support for its mobile and Internet customers. As the number of
applications supporting these services grows, so does the challenge of
ensuring their availability and performance. In order to ensure rapid
detection and correction of network and application performance slowdowns
before they impact customer services, Jiangsu Mobile chose to implement
NetScout's nGenius Solution.
Jiangsu Mobile's network covers the whole province with four major
regional centers. In order to assure quick access to performance information
regardless of its physical location in the network, the provider is using the
nGenius Solution to centralize its real-time monitoring, remotely detect and
troubleshoot problems, and to generate Web-based reports with browser-based
access.
"With so many new applications running on our increasingly complex
network, we really need to gain visibility into the key network and
application performance metrics and take proactive control over performance
management issues," said Mr. Zhang Hongxing, a senior executive at China
Mobile and former director of Billing and Network Management Department at
JSMCC. "The nGenius Solution has provided us with a centralized and easy-to-
use platform that leapfrogs our entire approach to network and application
performance management. With the nGenius Solution, manually going through
rudimentary performance data to isolate network performance problems has
become a thing of the past. Now, we have contextualized real-time and
historical information about key links across the whole network at our
fingertips. We particularly appreciate NetScout's flexible and scalable
reports for the whole network."
The nGenius Solution has not only unified performance management and
improved IT productivity but also greatly enhanced network service quality at
Jiangsu Mobile. "We use NetScout's tools to proactively monitor network and
applications," continued Mr. Zhang. "With the help of nGenius(R) Power Alarms,
threshold and filtering features, we are getting timely alerts and can
consolidate and correlate performance information to rapidly isolate and fix
problems."
"An increasing number of mobile carriers such as JSMCC have deployed our
nGenius Solution to assure the quality of their networked services," said Jim
Frey, vice president of Marketing at NetScout Systems. "They are finding that
NetScout offers the most comprehensive and scalable solution for managing the
performance of the networked applications that underpin next generation mobile
services. NetScout is committed to supporting this important and growing
worldwide industry sector by applying our industry-leading deep visibility to
the performance monitoring challenges that these organizations are facing
today."
About Jiangsu Mobile Communication Co., Ltd. (JSMCC)
Jiangsu Mobile Communication Co., Ltd. (JSMCC) is a wholly owned
subsidiary of China Mobile (Hong Kong) Co. and the largest mobile carrier in
Jiangsu Province of the People's Republic of China. It offers a wide range of
services including GSM900, GSM1800, GPRS, WAP, WLAN, VPN, VPDN, and Internet
services. It currently has more than 12 millions customers through the
province with annual revenue exceeding RMB10 billion. Further information on
the company is available at http://www.jsmcc.com
About NetScout Systems, Inc.
NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of
integrated network and application performance management products and
solutions that unify performance across the enterprise. NetScout's nGenius(R)
Performance Management System is helping more than 3000 leading companies
increase their return on infrastructure investments by optimizing the
performance of networks and applications according to business priorities.
NetScout is headquartered in Westford, Massachusetts and has offices
worldwide. Further information is available at http://www.netscout.com.
All rights reserved. NetScout and the NetScout logo, and nGenius are
registered trademarks of NetScout Systems, Inc. CDM and the CDM logo, and
MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc.
Other brands, product names and trademarks are property of their respective
owners. NetScout reserves the right, at its sole discretion, to make changes
at any time in its technical information and specifications, and service and
support programs.
For Further Information:
Peggy Flynn Dawn Sullivan
NetScout Systems Schwartz Communications, Inc.
(978) 614-4162 (781) 684-0770
flynnp@netscout.com netscout@schwartz-pr.com
SOURCE NetScout Systems, Inc.
-0- 12/14/2004
/CONTACT: Peggy Flynn of NetScout Systems, +1-978-614-4162,
flynnp@netscout.com; or Dawn Sullivan of Schwartz Communications, Inc., +1-
781-684-0770, netscout@schwartz-pr.com/
/Web site: http://www.netscout.com
http://www.jsmcc.com /
(NTCT)
CO: NetScout Systems, Inc.; Jiangsu Mobile Communication Co., Ltd.; China
Mobile (Hong Kong) Co.
ST: Massachusetts
IN: CPR NET TLS MLM
SU: JVN ZHA
DL-NJ
-- NETU007 --
2007 12/14/2004 08:30 EST http://www.prnewswire.com