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Leading Customers Use NETSCOUT to Improve Network and Application Performance and Control Costs

February 02, 2004

American Red Cross, Arizona Supreme Court and Sony Electronics Rely on NetScout's nGenius Solution

WESTFORD, Mass., Feb. 2 /PRNewswire-FirstCall/ -- NetScout Systems, Inc. (Nasdaq: NTCT), a leading provider of enterprise-wide network performance management solutions, today announced several premier customers that have expanded their deployments of the nGenius(R) Performance Management System. By selecting the nGenius Solution, these companies are improving their ability to proactively manage the performance and control the costs of delivering networked applications across highly distributed, complex infrastructures.

American Red Cross, the largest blood supplier to more than 3,000 hospitals nation wide, recently expanded its nGenius Solution to manage the performance of custom scientific and administrative applications being delivered between its national headquarters and blood processing facilities supporting its 36 U.S. blood service regions. The nGenius Solution is also helping the Red Cross assure the performance and reliability of its mission- critical applications as the organization transitions to a new IP-based infrastructure.

Arizona Supreme Court recently expanded its nGenius Solution to increase visibility into critical applications being delivered across its wide area network, which supports more than 2,000 court system employees throughout Arizona. Among the applications being monitored is AZTEC, an online system for the courts, which provides centralized access to statewide, multi- departmental records for court use.

Sony Electronics' Network Technology Group recently expanded its nGenius Solution to improve network planning and performance management across its corporate wide area network. In addition, Sony is using the nGenius Solution to supply usage information for usage-based billing to business units. Sony selected the nGenius Solution for its rich, in-depth data and for its ability to deliver multiple network performance management functions from a single product.

"The nGenius Solution collects and unifies in-depth performance information so IT Managers can efficiently assess and manage network resources according to business priorities," said Jim Frey, vice president of marketing, NetScout Systems, Inc. "With superior views into the performance needs of all types of applications -- whether traditional, Web-based, or home-grown -- our customers can access the information required to optimize specific business operations such as call centers, cost-reduction initiatives such as usage- based billing and network overhauls such as migration to IP-based services."

The nGenius Performance Management System unifies network and application performance management for the converging enterprise. NetScout's flagship application, nGenius(R) Performance Manager, leverages the unified data made available through NetScout's patent-pending CDM(TM) technology to deliver consistent utilization, response time and availability metrics for application monitoring, network monitoring, capacity planning, troubleshooting, fault prevention and service level management--all from a single, fully integrated solution.

About NetScout Systems, Inc.

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of integrated network performance management products that unify performance across the enterprise. NetScout's nGenius(R) Performance Management System is helping more than 3000 leading companies increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at http://www.netscout.com.

NetScout and the NetScout logo, and nGenius are registered trademarks of NetScout Systems, Inc. CDM and the CDM logo, and MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

    For Further Information:
     Peggy Flynn               Dawn Sullivan
     NetScout Systems          Schwartz Communications, Inc.
     (978) 614-4162            (781) 684-0770
     flynnp@netscout.com        netscout@schwartz-pr.com

SOURCE NetScout Systems, Inc.

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