nGenius Solution Reveals WAN Traffic Flows, Quantifies Application Bandwidth
Requirements, Reduces MTTR for Troubleshooting Service Slowdowns
WESTFORD, Mass., June 21 /PRNewswire-FirstCall/ -- NetScout Systems, Inc.
(Nasdaq: NTCT), a leading provider of enterprise-wide network and application
performance management solutions, today announced new application performance
management support for enterprises utilizing Multiprotocol Label Switching
(MPLS) in their wide area networks. The new nGenius(R) Site Monitoring and
Reporting features, delivered as an enhancement to NetScout's nGenius(R)
Performance Management Solution, allows IT managers to view the usage and
performance of business applications that may otherwise be obscured in MPLS
environments.
MPLS is gaining wide popularity for its benefits in improving the
performance and costs of delivering applications across the wide area network.
According to Gartner, MPLS is the dominant next-generation enterprise WAN
technology. "MPLS uses packet labeling that provides no visibility into
application flows and activity, but enterprises have a need to detect and
monitor the various types of traffic being converged over MPLS," said Neil
Rickard, vice president of research for Gartner. "In addition, the QoS
technology often deployed as part of MPLS services adds to the challenge of
validating proper use of the different classes of service. IT managers can
better plan and manage their MPLS deployments by deploying solutions that
offer application-level insight."
Among NetScout's customers using the new nGenius Site Monitoring and
Reporting is CSC, a provider of IT integration and outsourcing services to
numerous industries, including the international airline industry. The
company began a global deployment of MPLS in 2003 to approximately 350 remote
sites. Approximately one-fourth of the sites are now receiving applications
delivered under MPLS. Although SNMP-based network activity statistics are made
available by its service provider, CSC uses NetScout's nGenius Site Monitoring
and Reporting to gain application-level details that are important to regional
business customers. The NetScout information provides an understanding of what
applications are running over the WAN, distinguishes between anomalies and
real bandwidth needs, and supports deeper troubleshooting with built-in packet
analysis.
"SNMP has its limitations for application performance management," said
Tore Enger, network engineer for CSC. "Prior to deploying MPLS, NetScout's
nGenius Solution enabled us to define and size the types of application
traffic we were seeing in the WAN. Unknown traffic was very tightly contained
to just 5% of total volume. With this level of application tracking,
bottlenecks, spikes and other events affecting responsiveness or resource
needs were easily isolated for corrective action. With NetScout's new site
monitoring, the impact of MPLS or many other new wide area technology on
application tracking is a non-issue. Using NetScout(R), we are able to
generate detailed reports for regional users that explain utilization and
responsiveness for each type of application, site and resource requirements.
In addition, we can drill seamlessly between reports and real time views to
packet capture and response time, solving any problem on the fly in a matter
of minutes."
The new nGenius Site Monitoring and Reporting provides:
* Complete, unified insight into the types of applications being
delivered across the MPLS WAN
* Validation of appropriate prioritization schemes, individual
application flows and their respective QoS levels
* Unified real-time network and application monitoring, flexible
newspaper-style reporting and in-depth packet analysis -- all
delivered seamlessly within a single solution for more effective IT
planning and reduced mean-time-to-repair (MTTR) of service slowdowns
* Physical and logical monitoring of the network and its applications for
individual, grouped and total application volumes and responsiveness
on the network
"As MPLS and encrypting technologies reach critical mass in the WAN,
enterprises will need to preserve their access to business relevant
information in order to measure the effectiveness of these technologies," said
Michael Szabados, senior vice president of product operations for NetScout
Systems. "This new feature ensures that as our customers roll out their MPLS
initiatives, they will be able to understand and communicate how vital
applications are performing, who is using them, and what resources should be
applied to them, despite the new barriers to traffic visibility."
Pricing and Availability
NetScout's new Site Monitoring and Reporting capabilities are available in
nGenius(R) Performance Manager 2.0.1 and nGenius(R) Probe Firmware CDM 2.1 at
no additional charge. For additional product or ordering information about
nGenius solutions, call NetScout Systems at 1-800-357-7666 or visit our
Website at http://www.netscout.com.
About NetScout Systems, Inc.
NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of
integrated network and application performance management products and
solutions that unify performance across the enterprise. NetScout's nGenius(R)
Performance Management System is helping more than 3000 leading companies
increase their return on infrastructure investments by optimizing the
performance of networks and applications according to business priorities.
NetScout is headquartered in Westford, Massachusetts and has offices
worldwide. Further information is available at http://www.netscout.com.
All rights reserved. NetScout and the NetScout logo, and nGenius are
registered trademarks of NetScout Systems, Inc. The CDM logo, and MasterCare
and the MasterCare logo, are trademarks of NetScout Systems, Inc. Other
brands, product names and trademarks are property of their respective owners.
NetScout reserves the right, at its sole discretion, to make changes at any
time in its technical information and specifications, and service and support
programs.
For Further Information:
Peggy Flynn Dawn Sullivan
NetScout Systems Schwartz Communications, Inc.
(978) 614-4162 (781) 684-0770
flynnp@netscout.com netscout@schwartz-pr.com
SOURCE NetScout Systems, Inc.
-0- 06/21/2004
/CONTACT: Peggy Flynn of NetScout Systems, +1-978-614-4162,
flynnp@netscout.com; or Dawn Sullivan of Schwartz Communications, Inc., +1-
781-684-0770, netscout@schwartz-pr.com/
/Web site: http://www.netscout.com/
(NTCT)
CO: NetScout Systems, Inc.
ST: Massachusetts
IN: CPR NET STW
SU: PDT
NJ-ES
-- NEM003 --
0338 06/21/2004 08:30 EDT http://www.prnewswire.com