NETSCOUT Increases Focus on Citrix Applications

30 Sep 2004

NetScout Now a Premier Citrix Alliance Partner and Sponsor of Citrix iForum


WESTFORD, Mass., Sept. 30 /PRNewswire-FirstCall/ -- NetScout Systems (Nasdaq: NTCT), a leading provider of enterprise-wide network and application performance management products and solutions, today announced expanded efforts that demonstrate the company's commitment to enabling key technologies used by enterprises for application access and delivery. NetScout is now a Citrix(R) Alliance Partner at the Premier level, and is a sponsor of Citrix iForum(TM) 2004 to be held next week, October 4-7 at the Walt Disney World Swan and Dolphin Resort in Florida.

NetScout's nGenius(R) Performance Management Solution has a wide range of capabilities that allow the proactive management of applications being delivered using key access technologies, such as Citrix access infrastructure. However stable, Citrix-served applications can be subject to network performance anomalies such as application bandwidth contention or router misconfiguration. Since core business applications such as Microsoft(R) Office are often chosen for Citrix hosting, interference with this traffic can impact critical business functions.

"NetScout's nGenius(R) Solution provides granular details on application usage and resource requirements that can help enterprises plan their Citrix deployments to a finer degree of accuracy," said Dennis Drogseth, vice president for Enterprise Management Associates. "In addition, its ability to analyze and pinpoint responsiveness issues to a particular application, server or area in the network can enable more effective operational processes."

"There is a growing requirement among enterprises to manage information access according to business requirements," said Barry Davis, vice president, Corporate Development for Citrix. "The nGenius Solution allows Citrix enterprise customers to meet this need with better insight into application usage and the underlying causes of performance issues across the network. With this information, IT managers can direct resources toward key requirements and help ensure optimal access."

Using the nGenius Solution, IT managers can holistically identify, track and manage the performance of their Citrix-hosted applications in conjunction with other traffic in the network using a single solution. Benefits include:

    * Monitoring Citrix traffic flows in a converged context, with all other
      applications active network-wide, to see how performance is impacted by
      network changes and load variations.
    * Monitoring and reporting utilization and responsiveness of Citrix
      applications by individual users or groups of users, for insight into
      the business impact of performance issues.
    * Analyzing and pinpointing application slowdowns to the network or
      application server to resolve response time problems in minutes,
      instead of hours.
    * Performing in-depth analysis of Citrix traffic anywhere in the network
      with Web-based packet analysis.
    * Proactively alarming on Citrix response time and utilization levels to
      mitigate performance faults before they impact end users.

"This new alliance demonstrates NetScout's commitment to help enterprises embrace multiple key technologies as part of their application delivery strategies," said Bruce Sweet, vice president of business development for NetScout Systems. "When implemented along with Citrix MetaFrame(R) Presentation Server, the nGenius Solution is able to identify and monitor Citrix traffic flows and map them to real-time and historical reports for detailed analysis."

About Citrix Alliance Partners

The Citrix accessPARTNER network includes more than 1,400 Citrix Alliance Partners that complement, leverage or add value to Citrix access infrastructure solutions. These partners, which have established technical, marketing and/or joint selling relationships with Citrix, include global and regional independent software vendors, hardware vendors, hosting and service providers and consultants. Their solutions target the enterprise and require Citrix access infrastructure for a complete offering.

About NetScout Systems, Inc.

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of integrated network and application performance management products and solutions that unify performance across the enterprise. NetScout's nGenius(R) Performance Management System is helping more than 3000 leading companies increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at

NetScout and the NetScout logo, and nGenius are registered trademarks of NetScout Systems, Inc. The CDM logo, and MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc. Citrix(R), MetaFrame(R) and Citrix iForum(TM) are registered trademarks or trademarks of Citrix Systems, Inc. in the US and other countries. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

      Peggy Flynn
      NetScout Systems
      (978) 614-4162

      Erin Del Llano
      Schwartz Communications, Inc.
      (781) 684-0770
SOURCE  NetScout Systems
    -0-                             09/30/2004
    /CONTACT:  Peggy Flynn of NetScout Systems, +1-978-614-4162,; or Erin Del Llano of Schwartz Communications, Inc.,
    /Web site:

CO:  NetScout Systems
ST:  Massachusetts

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