NETSCOUT Launches On-Line Learning Center

14 Jun 2004
New NetScout MasterCare Service Portal Provides Improved Access to Training, Support and Knowledge Resources for NetScout Customers

WESTFORD, Mass., Jun 14, 2004 /PRNewswire-FirstCall via COMTEX/ -- NetScout Systems (Nasdaq: NTCT) today unveiled a new On-line Learning Center and MasterCare(TM) Service Portal with improved access to training, support and knowledge resources for NetScout customers. The On-line Learning Center complements NetScout's full offering of on-site and regional training courses with new, on-line, on-demand learning modules that familiarize users with nGenius(R) Solution product features and problem-solving capabilities. The On-line Learning Center is free of charge to customers who have MasterCare support, providing direct access to learning tools for all IT staff members, at any time. The On-line Learning Center also offers a cost benefit to enterprises that have a large number of users to train, but face limited time and travel funding.

The first modules offered are a combination of interactive, multimedia and webcast "how-to" exercises that range from setting up and configuring response-time analysis for custom applications to using nGenius(R) Power Alarms and generating nGenius(R) Reports. In addition, the On-line Learning Center contains product demonstrations on key features of the nGenius Solution. NetScout will add new modules to the center on a regular basis.

"NetScout's new MasterCare Portal and On-line Learning Center are the latest examples of our dedication to continuously expand the quality and extent of support that we offer our customers," said Glenn Crossman, associate vice president of product management for NetScout Systems. "The new format of the on-line training modules answers our customers' requests for easily accessible knowledge tools that help them get more value from their nGenius(R) Performance Management System investment, while fitting within their time and budget constraints."

To learn more about NetScout's On-line Learning Center and MasterCare benefits, please visit

About NetScout Systems, Inc.

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of integrated network and application performance management products and solutions that unify performance across the enterprise. NetScout's nGenius(R) Performance Management System is helping more than 3,000 leading companies increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at

(C)2004 NetScout Systems, Inc. All rights reserved. NetScout and the NetScout logo, and nGenius are registered trademarks of NetScout Systems, Inc. CDM and the CDM logo, and MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole

discretion, to make changes at any time in its technical information and specifications, and service and support programs.

    For Further Information:
    Peggy Flynn
    NetScout Systems
    (978) 614-4162

    Erin Del Llano
    Schwartz Communications, Inc.
    (781) 684-0770

SOURCE NetScout Systems

Peggy Flynn of NetScout Systems, +1-978-614-4162, or, or Erin Del Llano of Schwartz Communications, Inc.,
+1-781-684-0770, or, for NetScout Systems