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NETSCOUT Launches nGenius Channel Partner Program

April 21, 2004

New Multi-Tiered Program Supports nGenius Solution Selling and Incentivizes Partners Toward Higher Performance

WESTFORD, Mass., April 21 /PRNewswire-FirstCall/ -- NetScout Systems (Nasdaq: NTCT) today unveiled a multi-tiered channel partner program with new incentives and support for all NetScout partners that sell solutions based on the nGenius(R) Performance Management System. NetScout's new nGenius(R) Channel Partner program combines a wide portfolio of benefits and resources, including training, technical support, productivity tools, marketing resources and sales promotions, aimed at improving partners' success in selling NetScout products to enterprises and governmental agencies.

Under the new program, partners will be awarded a Silver, Gold or Platinum status depending upon the level of business channeled and amount of NetScout sales and product training completed. For top performers, incentives will include advantageous product pricing, increased pre- and post-sales support, joint sales and marketing planning, and market development funds. For all of its channel partners, NetScout also launched a new online Partner Web Portal from which partners can access sales, technical and training resources.

"Channel programs that foster joint sales and marketing efforts as well as increased loyalty of channel partners with a particular vendor exhibit a best practice approach to channel management," said Michael Haines, research vice president for business strategies-IT sales and channels at Gartner. "The use of best practices for channel management has increased in importance as a way for technology vendors to leverage their success across important and diverse markets."

"NetScout is committed to making our channel partners successful, so that they may continue to play a central role in helping us achieve continued growth in our core business of network and application performance management products," said Jim Frey, vice president of marketing for NetScout Systems. "NetScout has more than 100 active channel partners around the globe, and this formalized new program allows us to work more effectively with them, providing structured services to all and rewarding those that make the strongest commitment to our products."

To learn more about becoming an nGenius Channel Partner, please visit

About NetScout Systems, Inc.

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of integrated network performance management products that unify performance across the enterprise. NetScout's nGenius(R) Performance Management System is helping more than 3000 leading companies increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at

NetScout and the NetScout logo, and nGenius are registered trademarks of NetScout Systems, Inc. CDM and the CDM logo, and MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

    For Further Information:
     Peggy Flynn                   Erin Del Llano
     NetScout Systems              Schwartz Communications, Inc.
     (978) 614-4162                (781) 684-0770 

SOURCE NetScout Systems

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