Premier New Customers Use NETSCOUT to Optimize Network and Application Performance

22 Mar 2004

Factiva, Hanover Compressor Company and UCSF Take Advantage of NetScout's nGenius Solution

WESTFORD, Mass., March 22 /PRNewswire-FirstCall/ -- NetScout Systems, Inc. (Nasdaq: NTCT), a leading provider of enterprise-wide network and application performance management solutions, today announced several premier new customers that are using the nGenius(R) Performance Management System.

    Among the new customers are:
     *Factiva(R), a Dow Jones and Reuters Company, which helps global
      companies integrate internal and external news and business information
      into their daily workflow to increase organizational intelligence.
      Factiva purchased the nGenius Solution to help ensure the performance
      of its Web-based products.  In particular, Factiva is using the nGenius
      Solution to remotely troubleshoot the local area networks in its
      primary and secondary data centers.
     *Hanover Compressor Company, a global market leader that provides full
      service natural gas compression and a leading provider of service,
      fabrication and equipment for oil and natural gas processing and
      transportation applications.  Hanover Compressor selected the nGenius
      Solution to improve the performance of enterprise applications being
      delivered across its new, high-speed core and wide area networks
      connecting its Texas headquarters to many domestic and international
      remote sites.  One of the key applications being monitored is a new
      Oracle-based ERP system, which will support more than 5,000 employees
     *University of California, San Francisco (UCSF), one of the world's
      premier health sciences universities and a leader in biomedical
      research.  UCSF recently selected the nGenius Solution to ensure smooth
      network and application performance during a major upgrade of its
      PeopleSoft system. The system supports approximately 18,000 faculty and
      staff members.  UCSF's large network covers three medical campuses in
      San Francisco and more than 100 remote campuses and regional clinics.

"Major network initiatives such as Voice-over-IP, VPN, upgrades and re- designs provide strong justification for implementing our solution," said Jim Frey, NetScout's vice president of marketing. "With the visibility into the network provided by the nGenius Solution, organizations can perform a more complete audit of infrastructure activity and be better prepared for major technology roll-outs. After going live, the nGenius Solution provides the proactive, vendor-independent confirmation that business-critical applications are meeting service demands."

The nGenius Performance Management System unifies network and application performance management for the converging enterprise. NetScout's flagship application, nGenius(R) Performance Manager, leverages the unified data made available through NetScout's patent-pending CDMTM technology to deliver consistent utilization, response time and availability metrics for application monitoring, network monitoring, capacity planning, troubleshooting, fault prevention and service level management-all from a single, fully integrated solution.

About NetScout Systems, Inc.

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of integrated network performance management products that unify performance across the enterprise. NetScout's nGenius(R) Performance Management System is helping more than 3000 leading companies increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at

All rights reserved. NetScout and the NetScout logo, and nGenius are registered trademarks of NetScout Systems, Inc. CDM and the CDM logo, and MasterCare and the MasterCare logo, are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

    For Further Information:
     Peggy Flynn              Dawn Sullivan
     NetScout Systems         Schwartz Communications, Inc.
     (978) 614-4162           (781) 684-0770

SOURCE NetScout Systems, Inc.