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Shanghai Unicom Deploys NETSCOUT's nGenius Solution to Leverage NetFlow for Performance Management

November 07, 2005

nGenius Flow Collector and Performance Manager Provide Visibility into Traffic Flows for Capacity Planning and Improved Service Quality

WESTFORD, Mass., Nov. 7 /PRNewswire-FirstCall/ -- NetScout Systems, Inc. (Nasdaq: NTCT), a leading provider of network and application performance management solutions, today announced that Shanghai Unicom has deployed NetScout's nGenius Solution. The implementation, including the nGenius Flow Collector for NetFlow, improves Shanghai Unicom's network service quality by providing comprehensive visibility into its IP Metropolitan Area Network (MAN) and by enhancing network planning and resource optimization capabilities.

Shanghai Unicom is a wholly owned subsidiary of China Unicom Limited, one of the largest integrated telecommunications service providers in China. Shanghai Unicom offers a wide range of services, including GSM and CDMA wireless, data and Internet, and domestic and international long distance calling. The company architected a new IP MAN, which includes NetFlow-enabled routers, as the infrastructure platform upon which it offers a variety of value-added managed application services to corporate customers in the Shanghai region.

To ensure its services would continue to meet customers' expectations of reliability and performance, Shanghai Unicom sought a performance management system to monitor and analyze network and application-level service traffic and to improve its capacity planning capabilities. After careful consideration, Shanghai Unicom selected NetScout's nGenius Solution as the most mature and comprehensive performance management offering on the market that could leverage NetFlow data from their Cisco infrastructure. Pairing the nGenius Performance Manager 3.0 and the nGenius Flow Collector for NetFlow, Shanghai Unicom is able to effectively monitor bandwidth utilization, traffic flows and the performance of application service offerings to corporate users.

"NetScout's nGenius solution for NetFlow monitoring offers us unprecedented, valuable performance information and analysis at both a granular circuit level and across our entire infrastructure," said the head of the Data and Fixed Communications Business Department at Shanghai Unicom. "Now we can understand in real time how our customers are using bandwidth, detect abnormal traffic trends, and troubleshoot problems to minimize the impact on our application services. NetScout's Chinese language localization efforts and flexible reports also set it apart from other vendors."

In the initial deployment, Shanghai Unicom has focused on collecting NetFlow data from the core routers in the company's data center, as well as from other core access points for traffic accounting and engineering. With detailed information such as the 'top talkers' and 'top conversations' on the network, network managers are able to identify and solve performance issues much more rapidly than with previous products and practices. Network managers can now also analyze user behavior patterns to more efficiently allocate network resources to better serve customers, particularly VIP accounts.

"Shanghai Unicom's successful implementation of the nGenius Solution with NetFlow is part of a larger trend of forward-looking service providers adopting leading-edge, integrated network and application performance technologies to enhance their service delivery and customer satisfaction," said Jim Frey, vice president of marketing at NetScout Systems. "With NetScout's High Definition Performance Management approach, carriers can more effectively and reliably introduce value-added services to achieve business growth while reducing network operations costs and assuring high service quality."

About NetScout Systems

NetScout Systems, Inc. (Nasdaq: NTCT) is a market leader and pioneer of integrated network and application performance management products and solutions that unify performance across the enterprise. NetScout's nGenius(R) Performance Management System is helping more than 3,000 leading companies increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at

NetScout and the NetScout logo, nGenius, and Quantiva are registered trademarks of NetScout Systems, Inc. The CDM logo, MasterCare, the MasterCare logo, and Progressive Analytics are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

SOURCE NetScout Systems, Inc.
/CONTACT: Dylan Locsin of NetScout Systems, Inc., +1-978-614-4113,; or Brian Alberti of SparkSource, Inc., +1-781-418-2403,
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