Healthcare Organization Invests in NetScout's nGenius Solution to Solve Erratic VoIP Issues and Prime Network for More Users and Applications
WESTFORD, Mass., Jun 13, 2007 (BUSINESS WIRE) -- NetScout Systems, Inc. (NASDAQ: NTCT), the industry pacesetter for
advanced network and service assurance solutions, today announced that
Denver Health, the healthcare safety net for the City and County of
Denver, Colorado, is using the nGenius(R) Performance Management
Solution. Initially deployed to resolve existing issues and
proactively manage performance of Voice over IP (VoIP) services,
Denver Health has expanded its investment in the nGenius Solution with
an eye towards enabling streaming video and ensuring rapid access to
critical applications such as Electronic Medical Records (EMRs) and
Picture Archiving and Communication Systems (PACS).
Denver Health has a large campus environment with 18,000 ports and
a fiber backbone. It presently has 20 remote sites. With 3400 wireless
access points campus-wide, the network currently averages 600
simultaneous wireless user sessions; both the number of access points
and the number of simultaneous user sessions will likely double over
the next 12 months.
"We have VoIP, PACs and EMRs. We have medical devices, streaming
video and new users coming on to the network, plus we have substantial
growth in our wireless usage," said Adam Bradley, Denver Health's
network manager. "NetScout allows us to see what traffic is coming
across."
Training a Watchful Eye on Streaming Video, Records Management
Denver Health's needs have evolved over time to require streaming
video for education and collaboration. The IT organization is using
the nGenius Solution to ensure quality and bandwidth availability for
the streaming video but not at the expense of other essential
networked applications such as PACS.
Denver Health also recently leveraged the nGenius Solution to
enhance communication between the network and application teams, when
Siemens' Enterprise Document Management (EDM) replaced the medical
records system and also assumed a greatly expanded role within daily
operations. "Overnight, we went from 300 users to 1200 users, and in
the first few days the EDM deployment team was very interested to know
how the application was doing on the network," says Bradley. "Instead
of saying we'd have to check and let them know later, we pulled up
nGenius System reports and shared the information with them."
"Denver Health's investment in the nGenius Solution reflects their
commitment to reducing troubleshooting time and proactive network
management," said John Downing, vice president, worldwide sales for
NetScout Systems. "Their achievement of 100 percent uptime for two
years running is testament to the fact that performance can be assured
despite rollouts of major new technologies and applications, and
NetScout is excited to be playing a role in their success."
Read the full Denver Health case study at
http://www.netscout.com/library/success/default.asp?
cpid=otc-pr&date=2007-06-13
(Editor's Note: Due to the length of this URL, it may be necessary
to copy and paste it into your Internet browser's URL address field.)
About Denver Health
Denver Health, formerly known as Denver General Hospital, is the
Rocky Mountain Region's Level 1 academic trauma center, and the safety
net hospital for the Denver area. The Denver Health system, which
integrates acute and emergency care with public and community health,
includes the Rocky Mountain Regional Trauma Center, Denver's 911
emergency medical response system, Denver Health Paramedic Division,
eight family health centers, 12 school-based health centers, the Rocky
Mountain Poison and Drug Center, NurseLine, Correctional Care, Denver
CARES, Denver Public Health, the Denver Health Foundation and the
Rocky Mountain Center for Medical Response to Terrorism, Mass
Casualties and Epidemics. For more information go to
http://www.denverhealth.org
About NetScout Systems
NetScout Systems, Inc. (NASDAQ: NTCT) has been the industry
pacesetter for advanced network and service assurance solutions for
over a decade, and counts the world's largest enterprises, government
agencies, and service providers among its customers. Enterprise and
government IT organizations deploy NetScout's nGenius(R) Performance
Management System to increase service levels to their users by
reducing or preventing service disruptions. Service providers depend
on NetScout's proven IP performance management technology and
expertise to protect the quality of their customers' experience with
IP-based services. NetScout is headquartered in Westford,
Massachusetts and has offices worldwide. Further information is
available at http://www.netscout.com.
NetScout and the NetScout logo, nGenius, and Quantiva are
registered trademarks of NetScout Systems, Inc. The CDM logo,
MasterCare, Progressive Analytics and the MasterCare logo, are
trademarks of NetScout Systems, Inc. Other brands, product names and
trademarks are property of their respective owners. NetScout reserves
the right, at its sole discretion, to make changes at any time in its
technical information and specifications, and service and support
programs.
SOURCE: NetScout Systems, Inc.
NetScout Systems, Inc.
Christine Johansen, 978-614-4113
[email protected]
http://www.netscout.com
or
For NetScout Systems, Inc.
Davies Murphy Group, Inc.
Brian Alberti, 781-418-2403
[email protected]
http://www.daviesmurphy.com