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Jiangmen Power Supply Bureau Leverages NETSCOUT's nGenius Solution for Network Performance Monitoring to Rapidly Identify Problems

May 09, 2007

Chinese Utility Company Purchases nGenius Performance Management System to Gain Comprehensive Real-Time and Historical Analysis of Business Services Running on its MPLS VPN

WESTFORD, Mass.--(BUSINESS WIRE)--May 9, 2007--NetScout Systems, Inc. (NASDAQ: NTCT), the industry pacesetter for advanced network and service assurance solutions, today announced that Jiangmen Power Supply Bureau, a subsidiary of Guangdong Power Grid Corp and part of China Southern Power Grid, has deployed the nGenius(R) Performance Management Solution to monitor business traffic and reduce Mean Time to Repair (MTTR).

Jiangmen Power Supply Bureau is responsible for supplying electric power to more than four million people in the City of Jiangmen, Guangdong Province, China. In order to use the network to more effectively support business operations and expansion, the bureau's IT department recently consolidated all key business data in a centralized data center and established an MPLS VPN network that allows different business applications to run on different VPNs. Serving more than 5000 internal users, the network connects the backbone links to a few dozen remote sites, including retail branch offices throughout the city. Because critical business applications used by production, office administration, retail sales, and finance depend on this network, the bureau's IT department is faced with a daunting challenge to rapidly identify and troubleshoot network and application performance issues. With a limited number of network administrators, they urgently need a comprehensive solution to continuously monitor the MPLS VPN and the data center.

After evaluating several vendors, Jiangmen Power Supply Bureau chose NetScout's nGenius Solution. With nGenius(R) Application Fabric Monitor and nGenius(R) Performance Manager, the Bureau is able to integrate real-time monitoring, packet recording and forensic analysis, and historical analysis into one single solution. "The nGenius System is a very comprehensive troubleshooting solution," said Hu Shaoqiang, the Director of IT at Jiangmen Power Supply Bureau. "With NetScout tools, we are able to monitor and analyze business application traffic running through our MPLS VPNs. We now have visibility into all applications, get alarms for abnormal performance such as error conditions, packet loss, or slow response time, and are able to resolve problems before they impact users. NetScout's rich historical data with one-millisecond granularity and the nGenius Application Fabric Monitor's capabilities of doing both real-time flow monitoring and deep-dive packet analysis enable us to diagnose performance problems accurately and rapidly so as to reduce Mean Time to Repair and more effectively plan network capacity. The most important and immediate benefit we gain from the nGenius Solution is the ability to identify and troubleshoot network and application performance issues, and hence assure business services."

Another reason why Jiangmen Power Supply Bureau chose the nGenius Solution is its tight integration with IBM Tivoli. The Bureau's IT staff can have a consolidated view of NetScout's application-level monitoring and analysis and Tivoli's intelligence of the systems, and thus more quickly and effectively locate and troubleshoot service degradations.

"Joining a growing number of enterprises in all major vertical markets, Jiangmen Power Supply Bureau takes advantage of the nGenius Solution to quickly troubleshoot performance issues and assure business services," said Eileen Haggerty, director of solutions marketing at NetScout. "NetScout's performance management capabilities can enable enterprises like Jiangmen Power Supply Bureau to better deliver business services and enhance customer satisfaction as they adopt new technologies such as MPLS and introduce more complex business applications."

About NetScout Systems

NetScout Systems, Inc. (NASDAQ: NTCT) has been the industry pacesetter for advanced network and service assurance solutions for over a decade, and counts the world's largest enterprises, government agencies, and service providers among its customers. Enterprise and government IT organizations deploy NetScout's nGenius(R) Performance Management System to increase service levels to their users by reducing or preventing service disruptions. Service providers depend on NetScout's proven IP performance management technology and expertise to protect the quality of their customers' experience with IP-based services. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at

NetScout and the NetScout logo, nGenius, and Quantiva are registered trademarks of NetScout Systems, Inc. The CDM logo, MasterCare, Progressive Analytics and the MasterCare logo, are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

CONTACT: NetScout Systems, Inc.
Christine Johansen, 978-614-4113
Davies Murphy Group, Inc.
Brian Alberti, 781-418-2403

SOURCE: NetScout Systems, Inc.

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