View all news

NETSCOUT nGenius Solution Selected by Bates College as Foundational Element of its Next-Generation Network

January 23, 2007

Leading Liberal Arts College to Upgrade Entire Campus Network Based on NetScout Performance Intelligence

WESTFORD, Mass.--(BUSINESS WIRE)--Jan. 23, 2007--NetScout(R) Systems, Inc. (NASDAQ: NTCT), a leading provider of network and application performance management solutions, today announced that Bates College has selected NetScout's nGenius(R) Solution to drive a ten-year, campus-wide network upgrade. The prestigious liberal arts college chose the nGenius Solution for its ability to deliver the precise and conclusive operational intelligence necessary to ensure the performance of critical applications, redistribute bandwidth load and prepare its existing network for a major campus-wide upgrade.

"Upgrading the entire campus, all 87 buildings, is a multi-year project," said Jim Bauer, director of network and infrastructure, who heads up Bates' six-person network team. "As we build out a more complex core network, we need more sophisticated monitoring tools. NetScout's nGenius solution is key for us--every IT decision we make needs to be based upon solid evidence. We have to know what we're dealing with every step of the way, and NetScout gives us that visibility."

The college's critical traffic includes two Web-based applications used widely by institutions of higher learning: administrative suite Banner by Sungard and Blackboard's e-learning package WebCT. With the nGenius Solution, Bates is able to track activity and response times as well as ensure these important applications operate harmoniously with other critical applications.

A common issue facing colleges of Bates' size and larger is identifying the users who are consuming the majority of the organization's overall bandwidth. The college uses the nGenius Solution to identify these users and then to analyze how each user is consuming the bandwidth. Identifying and analyzing this information is extremely important in the open environment of a college campus. A student may have a virus, or may not realize they are running their own improperly configured wireless access point.

"With the nGenius Solution we can see a spike, drill down and find out who is doing what on the network," added Bauer. "NetScout allows us to obtain the information we need to find the responsible party and take the appropriate action."

The nGenius Solution is able to identify which nodes handle which traffic - allowing Bates to correct the load balance based on that information.

Bates is currently constructing a second data center for built-in redundancy and is laying new fiber in the ground to bring the college from one Gigabyte to ten Gigabyte capacity. In the future, Bates plans to leverage the nGenius Solution to demonstrate the need for bandwidth upgrades, add voice-over-IP (VoIP) campus-wide and perhaps even give students the ability to see a 'bandwidth speedometer' to understand link utilization.

"We have colleagues at other schools who have been crippled because they don't have tools like the nGenius Solution," said Bauer. "Without the ability to go in and find out what's happening on the network, they've had parts of their networks down for a week at a time. The nGenius Solution allows us to be proactive--to stay ahead of the curve."

"Institutions of higher learning face unique network management challenges," says John Downing, NetScout's vice president of worldwide sales. "They oversee some of the most open networks and serve demanding users. The nGenius Solution allows colleges and universities to identify the new applications that can appear on a campus overnight and identify anomalous traffic patterns that could spell trouble for the mission-critical applications students and professors depend upon."

About NetScout Systems

NetScout Systems, Inc. (NASDAQ: NTCT) is a market leader and pioneer of integrated network and application performance management products and solutions that assure critical business services across the enterprise. More than 3200 organizations worldwide have deployed NetScout's nGenius(R) Performance Management System to increase their return on infrastructure investments by optimizing the performance of networks and applications according to business priorities. NetScout is headquartered in Westford, Massachusetts and has offices worldwide. Further information is available at

(C)2007 NetScout Systems, Inc. All rights reserved. NetScout and the NetScout logo, nGenius, and Quantiva are registered trademarks of NetScout Systems, Inc. The CDM logo, MasterCare, the MasterCare logo and Progressive Analytics are trademarks of NetScout Systems, Inc. Other brands, product names and trademarks are property of their respective owners. NetScout reserves the right, at its sole discretion, to make changes at any time in its technical information and specifications, and service and support programs.

CONTACT: NetScout Systems, Inc.
Christine Johansen, 978-614-4113
Davies Murphy Group, Inc.
Brian Alberti, 781-418-2403

SOURCE: NetScout Systems, Inc.

View all news