Faster time-to-knowledge dramatically speeds problem resolution, assures service delivery, and improves IT efficiency.
WESTFORD, Mass.--(BUSINESS WIRE)--May. 19, 2009--
NetScout®
Systems today announced the integration of its industry-leading,
enterprise-class Sniffer®
Global network analyzer with the open application programming
interface of the Cisco
Mobility Services Engine (MSE) to provide IT managers with
contextual location-based knowledge that helps them more quickly
identify and resolve network and service performance issues over wired
and wireless networks. This integration results in optimized performance
of the service delivery environment and improves users’ quality of
experience. NetScout is also announcing membership in the new Cisco
Developer Network for Mobility, and integration and interoperability
is the first result of NetScout joining Cisco’s technology community.
As organizations become more dependent on the wireless network to
deliver always-on services consistent with the service quality of wired
networks, the challenge of network assurance in a wireless environment
is that everything is constantly in motion. Until now, solving mobile
performance issues has been a multi-step, multi-tool process requiring a
number of different IT teams and a lot of time. With the integrated
solution, having integrated location-based knowledge enables IT staff to
immediately identify the location of wireless clients experiencing
application or network performance problems, as well as other wireless
devices that may be contributing to the issue.
Faster Time-to-Knowledge
Enhancing the plug-and-play network analysis capabilities of Sniffer
Global, integration with location information arms network managers with
the physical location of wireless devices in context with relevant and
critical network and application performance metrics. Using the
integrated Sniffer Global solution, network managers go directly to the
location of a problem, connect and discover all wireless devices in the
area placed on a physical map – all within a single application. They
then leverage intuitive, easy-to-use dashboards with network and
application views to identify performance issues in real-time. This
enables IT staff to seamlessly pinpoint the exact location of wireless
clients experiencing application performance problems and identify
performance-impacting behavior or applications, which could be
originating from a nearby device or user. The powerful combination of
in-depth wireless analysis and location information allows faster
time-to-knowledge during critical problem diagnosis cycles, improving
work flow and dramatically speeding problem resolution.
“Always-on access to information at the point-of-care has become
essential to the level of patient care provided,” said Jeff Pelot, chief
technology officer at Denver Health, Colorado's largest safety net
health institution. “Denver Health has adopted Cisco Unified Wireless
for on-the-floor service delivery throughout our facilities, and has
been using NetScout technology for many years to assure service
delivery. As we look at the integration of Sniffer Global with the Cisco
MSE, we believe that the location capabilities may have the potential to
enhance our service assurance capabilities for our critical wireless
applications.”
Extending the Capabilities of Sniffer Global
The correlation of location information builds on the enterprise-class
capabilities of Sniffer Global. Architected to support both wired and
wireless networks, Sniffer Global is a secure solution that offers
powerful analysis tools without compromising network and application
security policy like traditional portable network analyzers do. It
provides policy-based control of what network data a portable analyzer
user has access to, and how deeply they can access and analyze network
traffic or data.
For wireless environments, Sniffer Global provides sophisticated,
plug-and-play segment-level analysis and monitoring for 802.11 a/b/g/n
Wi-Fi network traffic with deep packet and rich expert analysis. Sniffer
Global delivers best-in-class portable analysis with the industry’s
widest range of protocol decodes. Real-time network and application
analysis can be done from anywhere in the Cisco network – wired or
wireless – including remote locations.
“At the same time that enterprises are tasked with doing more with
smaller IT staffs, they are adding complexity to the network by
incorporating new wireless technologies and devices,” said Abner
Germanow, director, enterprise networking at IDC. “IT departments must
improve their effectiveness and efficiency while delivering a seamless
end user experience. Solutions that enable rapid response and provide
greater visibility into the physical location of wireless devices on the
network, while simplifying the management task and improving knowledge,
provide a powerful way to achieve this goal.”
Investment leverage and Better IT Staff Collaboration
The NetScout solution including location information enables
organizations to improve network operation while leveraging their
existing investments in both network infrastructure and management
tools. Facilitating efficient cross-organization collaboration and
enabling tool consolidation, Sniffer Global can be used to manage the
wireless control infrastructure, the application delivery network and
the entire wired network – even in a large, geographically dispersed
organization. Cross-functional collaboration with consistent tools and
common data simplifies management and brings operational consistency,
reducing the overall cost of managing IT operations.
“As business mobility becomes increasingly strategic, the IT
organization must be able to effectively assure the delivery of services
and maintain optimal performance at all times,” said Steven Shalita,
vice president of marketing, NetScout Systems. “NetScout continues to
focus on evolving its solutions to deliver greater value with the
capabilities necessary to protect the integrity of the network, reduce
downtime, and improve the reliability of service delivery by quickly
resolving network and application performance issues. This innovative
integration will help IT organizations improve group responsiveness and
shorten time-to-knowledge while delivering increased value across the IT
organization.”
Availability
Sniffer Global 3.1 is scheduled for availability in July 2009. Software
updates will be made available at no cost to current customers under a
NetScout MasterCare™ maintenance contract. Sniffer Global is available
in either an enterprise-wide, unlimited user license; or as a 10-user
licensed deployment. Please contact NetScout or your NetScout authorized
reseller for more information.
NetScout will be demonstrating the Sniffer Global and Cisco MSE
integration at Interop booth #1351 and in the Cisco Partner Pavilion,
booth #1719 Pod 6 on May 19-21, 2009.
About NetScout Systems
NetScout Systems, Inc. (NASDAQ: NTCT) is the market leader in Unified
Service Delivery Management enabling comprehensive end-to-end network
and application assurance. For nearly 25 years, NetScout has delivered
breakthrough packet-flow technology that provides trusted and
comprehensive real-time network and application performance intelligence
enabling unified assurance of the network, applications and users. These
solutions enable IT staff to predict, preempt and resolve network and
service delivery problems while facilitating the optimization and
capacity planning of the network infrastructure. NetScout nGenius® and
Sniffer® solutions are deployed at more than 20,000 of the world’s
largest enterprises, government agencies, and service providers, to
assure the network, applications and service delivery to their users and
customers. More information about NetScout Systems is available at http://www.netscout.com.
NetScout, the NetScout logo, Sniffer and nGenius are registered
trademarks and MasterCare is a trademark of NetScout Systems, Inc. The
use of the word partner or partnership does not imply a legal
partnership relationship between NetScout and any other company.
Source: NetScout Systems, Inc.
NetScout Systems, Inc.
Christine Johansen, 978-614-4113
Manager,
Analyst and Public Relations
johansenc@netscout.com
or
Davies
Murphy Group, Inc.
Rob Morton, 781-418-2460
netscout@daviesmurphy.com