Organizations use Oracle Database for developing highly scalable,
secure, and reliable applications
WESTFORD, Mass.--(BUSINESS WIRE)--Oct. 26, 2015--
NETSCOUT
SYSTEMS, INC. (NASDAQ:NTCT), a market leader in service assurance
and cybersecurity solutions, today announced support for database market
leader Oracle and its Oracle E-Business Suite (EBS) in the nGeniusONE®
Service Assurance platform and Adaptive Service Intelligence™ (ASI)
patented technology. NETSCOUT‘s enterprise customers are using the
unique capabilities of the nGeniusONE platform to prevent and rapidly
remedy the performance degradation of their Oracle database-supported
application services.
Oracle databases and Oracle E-Business Suite (EBS) are widely deployed
in many enterprise businesses today as part of their application
services portfolio and database solutions strategy. When deployed in
production environments the most critical business requirement is
consistently high service availability and performance. This requires
that all of the constituents work flawlessly, including EBS
applications, Oracle databases, physical and virtual networks, servers,
service enablers and user communities. Failure to accomplish this
business objective will result in excessive downtime, lost data, service
degradation and more, causing delays, lost revenue, poor customer
support and user irritation. nGeniusONE Oracle Service Monitors and
Service Dependency map reveal all the interdependencies between the
service delivery components, and help quickly identify the root cause of
service issues and drastically reduce the Mean-Time-To-Repair (MTTR).
The difference between NETSCOUT’s ASI approach and others is directly
tied to the analysis of the broader service environment rather than
narrow focus on just the Oracle database server itself. Typical
application services consist of a complex set of interconnected servers
(or layers) for them to operate effectively that include Oracle as a
critical part of the service. A mix of application protocols may run
over a globally distributed enterprise network environment that includes
load balancers, firewalls, Web servers, application servers, database
servers with clustering (Real Application Clusters – RAC), and critical
enabling services (such as DNS, DHCP, Active Directory/LDAP).
“As a service provider delivering a wide range of solutions such as
database administration (DBA) and business intelligence (BI), we help
our customers leverage their database environments (such as Oracle, SQL
Server, and DB2) efficiently, while improving their performance,
security and availability. Our partnership with NETSCOUT provides us the
seamless operational view of the Oracle database environment our
customers require,” said Jean-François Paquette, founder and chief
executive officer of NovaDBA. “The nGeniusONE platform enables us to
quickly help our customers deploy and manage their Oracle EBS
environments faster and with greater confidence, providing a faster ROI
for the line of business. With real-time visibility into session
workload on each database server, combined with robust capabilities to
interpret Oracle’s rich error code fields and database commands, and
nGeniusONE’s unique holistic view of the entire service, we can quickly
pinpoint the factors contributing to the slow application response times
and poor user experience, whether it is the server, the application or
network-related.”
The nGeniusONE Service Assurance platform and ASI technology enable
enterprises to quickly pinpoint the source of problems impacting
application services by leveraging Oracle databases and applications. By
analyzing the entire service environment, to pinpoint the true source of
the problem, this innovative approach overcomes the inherent weaknesses
of point management tools that look at symptoms one at a time, without
context, and can only rule out one area of the environment. With broad
views and analysis of the overall Oracle-enabled service and combining
rich metrics and error information specific to Oracle services, NETSCOUT
customers are achieving dramatic reductions in MTTR. In many cases, it
also proves the performance issue is not an Oracle issue at all –
Mean-Time-To-Innocence (MTTI) – and refocuses troubleshooting in the
right direction.
“Service assurance is a critical business objective for applications
deployed in the production environment. Since service quality depends
not only on the application itself, but also on the network, servers,
databases and other infrastructure components, establishing an
end-to-end, service-centric view of IT operations through a single pane
of glass is vital. NETSCOUT is addressing the requirement for unified
visibility with high-value problem identification, service triage and
resolution. NETSCOUT’s nGeniusONE Service Assurance platform offers
unified visibility and enables IT teams to efficiently research
performance issues, quickly identify the root cause in order to reduce
MTTR and improve the customer experience,” said Shamus McGillicuddy,
senior analyst, Network Management at Enterprise Management Associates.
“Only NETSCOUT’s nGeniusONE platform has the ability to analyze and show
the Oracle database services simultaneously with the associated
application servers, enablers, and network infrastructure,” said Tom
Raimondi, vice president, Enterprise Business Operations at NETSCOUT.
“This empowers IT teams to focus on the key metrics throughout the
overall environment and quickly pinpoint the true source of the
impairment impacting application service delivery.” Using the common
workflows across all application tiers, the platform improves MTTK by
enabling collaboration between network, application, and database teams.
“This is the first of several upcoming announcements in support of
critical business service assurance,” added Raimondi.
Availability and Pricing
The nGeniusONE platform powered by ASI technology is solving application
and network performance management problems that impact Oracle-dependent
services today. NETSCOUT offers solutions on a perpetual hardware
license and/or annual subscription license basis. NETSCOUT has a
simplified pricing model that offers the nGeniusONE platform with
application service monitors, such as Oracle, incorporated in the
integrated solution at no additional charge.
About NETSCOUT SYSTEMS, INC.
NETSCOUT SYSTEMS, INC. (NASDAQ:NTCT) is a market leader in real-time
service assurance and cybersecurity solutions for today’s most demanding
service provider, enterprise and government networks. NETSCOUT’s
Adaptive Service Intelligence (ASI) technology continuously monitors the
service delivery environment to identify performance issues and provides
insight into network-based security threats, helping teams to quickly
resolve issues that can cause business disruptions or impact user
experience. NETSCOUT delivers unmatched service visibility and protects
the digital infrastructure that supports our connected world. To learn
more, visit www.netscout.com.
©2015 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT,
the NETSCOUT logo, Guardians of the Connected World, Adaptive Service
Intelligence, and nGeniusONE are registered trademarks or trademarks of
NETSCOUT SYSTEMS, INC., and/or its subsidiaries and/or affiliates in the
USA and/or other countries. Third-party trademarks mentioned are the
property of their respective owners.
View source version on businesswire.com: http://www.businesswire.com/news/home/20151026005474/en/
Source: NETSCOUT SYSTEMS, INC.
NETSCOUT Systems, Inc.
Donna Candelori, +1-408-571-5226
donna.candelori@NETSCOUT.com
or
W2O
Group
Brooke Shenkin
+1-212-301-7202
bshenkin@w2ogroup.com