Organizations optimize performance of multi-vendor SIP trunking
environments
WESTFORD, Mass.--(BUSINESS WIRE)--Jan. 6, 2016--
NETSCOUT
SYSTEMS, INC. (NASDAQ: NTCT), a market leader in service assurance
and cybersecurity solutions, today announced support for Session
Initiation Protocol (SIP) trunking services, a high-value unified
communications (UC) initiative being deployed by enterprises all over
the world. The nGeniusONE®
Service Assurance platform with Adaptive Service Intelligence™ (ASI)
technology offers rich insights into SIP-based services, Voice over
Internet Protocol (VoIP), and video simultaneously with business data
services. NETSCOUT’s customers are using the refined capabilities of the
nGeniusONE platform to minimize the time necessary to pinpoint the root
cause of impairments impacting the performance of their SIP
trunk-enabled services.
Organizations migrating from legacy voice technologies (TDM) to SIP
trunking expect to reap the benefits of lower costs and increased
flexibility for delivering VoIP and other SIP-based services across the
Internet Telephony Service Provider (ITSP) network. They also expect the
quality of their business interactions with customers, partners and
employees over SIP trunks to equal or exceed that of their legacy
equipment. If user experience suffers as a result of a bad connection, a
dropped call or some other impairment, IT staff need a way to quickly
pinpoint the source and restore the service to excellence.
Next-generation SIP trunking environments are notoriously complex, with
different vendors for the enterprise PBX equipment, session border
controllers and ITSPs, making identification and resolution of these
issues a challenge.
Leveraging patented ASI Technology, the full complement of the
nGeniusONE platform provides visibility into the performance of
SIP/SCCP/H323/RTP-based call signaling and media protocol issues from an
end user perspective. nGeniusONE enables IT teams to diagnose if the
root cause is related to the underlying infrastructure such as the
network, routers, servers, related to misconfiguration of call
processing servers, Session Border Controllers, and PSTN gateways, or if
the issue is within the SIP trunking service provider domain itself.
Delivering a complete picture of the UC environment, with specialized
SIP and RTP media monitors and Service Dependency maps, nGeniusONE is
able to reveal the interdependencies between the service delivery
components to help quickly pinpoint the root cause of the performance
problem and dramatically reduce mean time to repair (MTTR).
“IHS research shows that the world is moving to IP and SIP has become
the de facto solution of choice for those businesses for connections.
The SIP trunking market itself is on track to grow 18% year over year to
$5.1 billion in 2015, with strong worldwide growth over the next 5
years, reaching $8.5 billion in 2019 with 43 million trunks in service,”
said Diane Myers, senior research director, VoIP, UC and IMS, with IHS.
“As issues may occur anywhere along the communications path, enterprises
will be challenged to quickly identify the source of a poor user
experience. NETSCOUT’s nGeniusONE Service Assurance platform combines
analysis and visibility across the enterprise environment, along with
rich metrics and key performance indicators, to help quickly identify
the true source of issues impacting SIP-based services,” continued Myers.
“Customers are saving hundreds of thousands of dollars by implementing
SIP trunk services, but they are not expecting these savings to come at
the expense of user experience,” said Ray Krug, chief solutions
architect, Enterprise Business Operations, with NETSCOUT. “nGeniusONE
helps ensure the success of their SIP trunk deployment, protecting their
investment and ROI, and also ensures rapid discovery of
service-impacting problems, improved IT productivity and quick return to
high-quality user experience for customers and employees.”
To learn more about how the nGeniusONE platform reduces MTTR and quickly
pinpoints the true source of the issues impacting call quality and
connection issues with SIP trunking services, NETSCOUT is hosting a
webinar January 13th, 2016. For more information and to
register for this webinar, please visit http://www.netscout.com/webinar/managing-sip-trunking-environments-efficiently-and-effectively/.
Availability and Pricing
The nGeniusONE platform powered by ASI technology is solving
application, UC and network performance management problems that impact
services across SIP trunking deployments today. NETSCOUT has a
simplified pricing model that offers the nGeniusONE platform with
application service monitors, such as SIP and RTP, incorporated in the
integrated solution at no additional charge. Richer monitoring and media
analytics are available with a value-added UC software license.
About NETSCOUT SYSTEMS, INC.
NETSCOUT SYSTEMS, INC. (NASDAQ: NTCT) is a market leader in real-time
service assurance and cybersecurity solutions for today’s most demanding
service provider, enterprise and government networks. NETSCOUT’s
Adaptive Service Intelligence (ASI) technology continuously monitors the
service delivery environment to identify performance issues and provides
insight into network-based security threats, helping teams to quickly
resolve issues that can cause business disruptions or impact user
experience. NETSCOUT delivers unmatched service visibility and protects
the digital infrastructure that supports our connected world. To learn
more, visit www.netscout.com.
©2016 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT,
the NETSCOUT logo, Guardians of the Connected World, Adaptive Service
Intelligence, and nGeniusONE are registered trademarks or trademarks of
NETSCOUT SYSTEMS, INC., and/or its subsidiaries and/or affiliates in the
USA and/or other countries. Third-party trademarks mentioned are the
property of their respective owners.
View source version on businesswire.com: http://www.businesswire.com/news/home/20160106005495/en/
Source: NETSCOUT SYSTEMS, INC.
NETSCOUT SYSTEMS, INC.
Donna Candelori, +1-408-571-5226
donna.candelori@NETSCOUT.com