NETSCOUT Delivers Healthcare Organizations Unparalleled Service
Assurance Capabilities
WESTFORD, Mass.--(BUSINESS WIRE)--Oct. 31, 2016--
NETSCOUT
SYSTEMS, INC.,(NASDAQ: NTCT), a leading provider of business
assurance, a powerful combination of service assurance, cybersecurity,
and business intelligence solutions, today announced support for the
Health Layer 7 (HL7) standard that is broadly deployed to provide global
health data interoperability between different computer systems. The nGeniusONE®
Service Assurance platform, with patented Adaptive Service Intelligence™
(ASI), is groundbreaking technology that delivers in-depth visibility to
more than a thousand well-known applications and now provides proactive
monitoring and troubleshooting for HL7 interoperability issues that
affect patient admissions, scheduling and clinical care services.
A patient’s healthcare experience is going to be impacted by the
performance of several different application services which all require
HL7 to interact effectively. HL7 is the standard protocol used in the
health services to transmit health information, including administrative
and clinical data, between hospital information systems such as
electronic medical records (EMR), radiology and digital imaging and
e-prescription services.
“CIOs are tasking application developers within our healthcare customers
to rapidly create and deploy innovative, next-generation applications
and technologies that improve the overall efficiency, quality, speed and
security of patient care. In order for these applications to work
effectively, they must integrate with HL7, a complete framework and
associated communication and interoperability standard for electronic
health information, to support healthcare services like patient records,
diagnostic systems and accounting services,” said Thomas Raimondi, Jr.,
vice president, Enterprise Business Operations Group, NETSCOUT. “By
adding the HL7 support into nGeniusONE, IT staff and application
developers will now have the most complete service assurance solution
available to both accelerate the introduction of new applications and
dramatically reduce the time it takes to pinpoint the root cause of
performance impairments to patient care delivery services.”
Many of the world’s largest and most sophisticated healthcare
organizations rely on the nGeniusONE Service Assurance platform to
deliver a complete picture of the Patient Care communications
environment. nGeniusONE uniquely reveals the interdependencies between
service components for both well-known, as well as, less well-known, but
critical healthcare services, most of which communicate via HL7. In
addition to monitoring the HL7 communications, nGeniusONE and ASI also
provide visibility into the key services that shape the patient’s
experience. From EMR, to imaging, to pharmacy, each of these functions
relies on applications and databases that are unique to their needs.
nGeniusONE provides the ability to manage these services in the same
workflows that are used in managing HL7 and can easily identify where a
problem may exist even beyond the HL7 communications. This information
is enriched with data from individual HL7 fields that describe the
transfer of administrative, scheduling, and record-keeping information,
delivering a holistic view that dramatically reduces the Mean Time to
Resolve (MTTR) patient-impacting service issues.
To learn more about how the nGeniusONE Service Assurance platform with
HL7 support reduces MTTR and quickly identifies the true source of
performance issues in healthcare environments, NETSCOUT is hosting a
webinar November 16, 2016. For more information and to register for this
webinar, please visit https://www.brighttalk.com/webcast/5522/230099.
About NETSCOUT SYSTEMS, INC.
NETSCOUT SYSTEMS, INC. (NASDAQ:
NTCT) is a leading provider of business assurance – a powerful
combination of service assurance, cybersecurity, and business
intelligence solutions – for today’s most demanding service provider,
enterprise and government networks. NETSCOUT’s Adaptive Service
Intelligence (ASI) technology continuously monitors the service delivery
environment to identify performance issues and provides insight into
network-based security threats, helping teams to quickly resolve issues
that can cause business disruptions or impact user experience. NETSCOUT
delivers unmatched service visibility and protects the digital
infrastructure that supports our connected world. To learn more, visit www.netscout.com
or follow @NETSCOUT on Twitter, Facebook, or LinkedIn.
Safe Harbor
Forward-looking statements in this release are
made pursuant to the safe harbor provisions of Section 21E of the
Securities Exchange Act of 1934 and other federal securities laws.
Investors are cautioned that statements in this press release, which are
not strictly historical statements, including without limitation, the
statements related to the benefits of the nGenius Business Analytics
solution providing support for the Health Layer 7 standard, including
the acceleration of the introduction of new applications and the
reduction in Mean Time to Resolve, constitute forward-looking statements
which involve risks and uncertainties. Actual results could differ
materially from the forward-looking statements due to known and unknown
risk, uncertainties, assumptions and other factors. Such factors include
slowdowns or downturns in economic conditions generally and in the
market for advanced network and service assurance solutions
specifically; the volatile foreign exchange environment; the Company’s
relationships with strategic partners and resellers; dependence upon
broad-based acceptance of the Company’s network performance management
solutions; the presence of competitors with greater financial resources
than ours and their strategic response to our products; our ability to
retain key executives and employees; lower than expected demand for the
Company’s products and services; and the ability of NetScout to
successfully integrate the merged assets and the associated technology
and achieve operational efficiencies. For a more detailed description of
the risk factors associated with the Company, please refer to the
Company’s Annual Report on Form 10-K for the fiscal year ended March 31,
2016 and the Company’s subsequent Quarterly Reports on Form 10-Q, which
are on file with the Securities and Exchange
Commission. NetScout assumes no obligation to update any forward-looking
information contained in this press release or with respect to the
announcements described herein.
©2016 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT, the NETSCOUT
logo, Guardians of the Connected World, Adaptive Service Intelligence,
InfiniStream, InfiniStreamNG, nGenius and nGeniusONE are registered
trademarks or trademarks of NETSCOUT SYSTEMS, INC., and/or its
subsidiaries and/or affiliates in the USA and/or other countries.
Third-party trademarks mentioned are the property of their respective
owners.
View source version on businesswire.com: http://www.businesswire.com/news/home/20161031005161/en/
Source: NETSCOUT SYSTEMS, INC.
NETSCOUT SYSTEMS, INC
Donna Candelori, +1-408-571-5226
Donna.candelori@netscout.com